Most helpful reviews & comments
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Review by Richard C.
San Diego, CA, on Aug 30, 2019
Far better experience than one might have thought, especially given the fact there is no face to face meeting. Our designer was fantastic. Very helpful, professional with a great product.
Response from Kohler Bathroom Design Service
Sep 04, 2019
Richard, we are happy to hear you enjoyed the virtual design experience and found it easy to design your bathroom with Kohler. Thank you.
Review by Franz B.
Irmo, SC, on Aug 25, 2019
What a pleasant experience! Time was allowed for us to discuss what we wanted, change our minds, guidance of why things should be done, ultimately all our choices with incredible input from our consultant/designer, Jennifer.Jennifer was very patient, listened, answered questions and helped us through...
Response from Kohler Bathroom Design Service
Sep 04, 2019
Franz, we look forward to seeing your photos and appreciate knowing Jennifer was able to guide you through your online Kohler bathroom design. Thank you.
Review by Schuyler M.
Gore, OK, on Aug 19, 2019
We were so pleased that we are going to do another.
Response from Kohler Bathroom Design Service
Sep 04, 2019
Montgomery, thank you for choosing Kohler Bathroom Design for your project. We look forward to another online design together.
Review by Peter R.
Wilmington, MA, on Aug 11, 2019
I have a small bathroom and it needs to be redone with handi-capped and elderly access in mind. Kohler's original bathroom design, did not meet my needs. After I received my design package, they contacted me, as a follow-up, to make sure I was satisfied with my design. After chatting a bit about the...
Response from Kohler Bathroom Design Service
Sep 04, 2019
Peter, thank you for giving Kohler Bathroom Design Service the opportunity to present an Accessible Bath Design for your mother. We hope that you enjoy your beautiful bathroom and find comfort in knowing that you have a safe and accessible design.
Review by Michael H.
Hancock, WI, on Aug 03, 2019
Erin did a fantastic job of listening to our ideas and developing a design that is amazing!!
Review by Stephanie E.
Miamisburg, OH, on Jul 20, 2019
I had almost given up on the idea of finding a designer to assist with my bathroom remodel, and then I found the Kohler online design service. This service provided everything I wanted and needed for my bathroom remodel. The process was easy, and the designer was exceptional.
Review by Paula N.
Gig Harbor, WA, on Jul 03, 2019
A brilliant design service. I can't believe we did this over the phone. Our designer was personable, at the same time professional. And NAILED it on the final design presentation. Thank you. Why isn't everyone taking advantage of this opportunity. Do u offer design services for the kitchen? Paula N
Review by Jay J.
Norwalk, CT, on Jun 30, 2019
Simply put a job very well done
Review by Jordan S.
Morrisville, PA, on Jun 28, 2019
Kohler Bathroom Design Service was the best way for us to remodel our masterbath. Jennifer proposed ideas for us based on the online questions and she was spot on. We didn't know where to begin with this process and she made it effortless for us to redesign our Masterbath. Everything was online and...
Review by A.D.K.
Muskego, WI, on Jun 26, 2019
I love design. Spaces, objects and experiences. I have also learned to trust professionals in their domain. That is why I selected Kohler design services to help me remodel a key bathroom in my house - serving four teen aged children.Having Kohler designers listen to me, just a single customer (and all...
Review by Bojan M.
Boise, ID, on Jun 24, 2019
This is a great option that lets you visualize design. It's a contractor ready design. Definitely worth the money.
Review by Howard O.
Irvine, CA, on Jun 21, 2019
We were very pleased with the work that our designer, Jennifer Arteaga, has performed in regards to our two bathroom remodels. Her choice of fixtures and materials were in line with what we desired.
Review by Kevin B.
Stoneham, MA, on Jun 19, 2019
The design services were exceptional. Tracey the designer was very knowledgeable and did a great job.
Review by Debra N.
Danville, CA, on Jun 10, 2019
Our designer Erin was so terrific, and the designs for our bathrooms are beautiful! It was amazing how she understood, and put it all together, considering I felt pretty unsure about what I wanted initially. Honestly, this was the best experience, and I wish I had more bathrooms, so I could do it again!
Review by David K.
Bloomingdale, NJ, on Jun 09, 2019
Easy process, great value and amazing outcome. Could not have asked for a better designer and an easier process to complete the design our two bathrooms.
Review by Christina D.
Santa Rosa, CA, on May 17, 2019
Erin, our designer, was amazing! She really surpassed my expectations and presented me with an outstanding design. She was responsive and easy to work with. The final design not only included everything that I asked for, it also included additional design elements that I absolutely love.
Review by Nancy M.
Guntersville, AL, on May 05, 2019
We had a great experience with The Kohler Bathroom Design Service. I hope they will expand to Kitchen Design as well. Our designer would outstanding! We are so pleased with the final project plan.
Review by Jeanne L.
Neptune Beach, FL, on Apr 23, 2019
The service was great and I was very happy with my designer.
Review by C.J.M.
Deming, NM, on Apr 16, 2019
I was surprised at the ease at which this took place in just three meetings.
Review by Kathy F.
Memphis, TN, on Apr 15, 2019
Tracey was great to work with. She did a beautiful job of taking what I was looking for and putting it in a perfect design.
Recent activity
10/09/20
Kohler Bathroom Design Service received a review from a customer in Oregon City, OR.
9/05/20
Kohler Bathroom Design Service received feedback from a customer in Bloomfield Hills, MI.
9/02/20
Kohler Bathroom Design Service received feedback from a customer in Los Angeles, CA.
8/21/20
Kohler Bathroom Design Service received feedback from a customer in Little Falls, NJ.
8/18/20
Kohler Bathroom Design Service received feedback from a customer in Redwood Shores, CA.
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