GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (87)
Kitchen remodel (75)
Aging in place (6)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Kinetic Kitchen and Bath relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Kinetic Kitchen and Bath in Niagara Falls, NY; Lewiston, NY; Grand Island, NY; North Tonawanda, NY; Buffalo, NY; Youngstown, NY; Tonawanda, NY; Williamsville, NY; Ransomville, NY; Lockport, NY; and 30 other cities in New York.
In this report, Kinetic Kitchen and Bath has published a summary of the customer feedback they've received since they joined GuildQuality in December 2013. In that time, 135 out of 223 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2018.
If you are a Kinetic Kitchen and Bath customer, and if Kinetic Kitchen and Bath completed work for you after December of 2013 but you haven't yet received a survey, please let us know.
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