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Key Exteriors

When you need replacement windows, siding, or roofing, who can you undoubtedly trust to provide you with exceptional products, impeccable installation, and thorough follow-up service? For many homeowners in communities throughout Northeastern Indiana and Northwestern Ohio, including Fort Wayne, Huntington, and Auburn, the superior choice is Key Exteriors, Inc. More

GuildQuality Member
Guildmember
Since 2017
Feedback Milestone
5 Consecutive Great Reviews
2017

Entry doors (189)

Exterior remodel (189)

Replacement roof (189)

Replacement windows (189)

Projects

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All project locations are approximate

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What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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  • GuildQuality
  • 2012 Qualified Remodeler Top 500
  • 2011 Qualified Remodeler Top 500
  • 2013 Qualified Remodeler Top 500
  • 2014 Qualified Remodeler Top 500

More about Key Exteriors

As a GuildQuality Guildmember, Key Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Key Exteriors in Fort Wayne, IN; Huntington, IN; Columbia City, IN; Churubusco, IN; New Haven, IN; Kendallville, IN; Auburn, IN; Roanoke, IN; Albion, IN; Grabill, IN; and 32 other cities in Ohio and Indiana.

In this report, Key Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in February 2017. In that time, 97 out of 189 customers (51%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2017.

Key Exteriors surveys all of their customers with the following exceptions:

  • Service

Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Key Exteriors customer, if your project doesn't match the above exceptions, and if Key Exteriors completed work for you after February of 2017 but you haven't yet received a survey, please let us know.

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