Have you ever purchased something, but had to wait until you could afford to spend a little more than first expected (a piece of furniture, a piece of art, a pair of shoes, a tool)? Did you do a lot of research to make sure that it had all the features that you needed, but nothing more, so that you could afford the high quality that you expected? If you did, I bet the longer you owned it, the more you appreciated that you waited until you could afford to purchase exactly what would suit you best. Chances are, you still own it today and though it may be worn, it works as well, or better than it did the day you bought it. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (137)
Exterior remodel (137)
Interior renovation (137)
Kitchen remodel (137)
Whole house remodel (137)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Kaufman Construction and KC Handyman relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Kaufman Construction and KC Handyman in Des Moines, IA; West Des Moines, IA; Clive, IA; Urbandale, IA; Ankeny, IA; Johnston, IA; Waukee, IA; Adel, IA; Winterset, IA; Polk City, IA; and 10 other cities in Iowa.
In this report, Kaufman Construction and KC Handyman has published a summary of the customer feedback they've received since they joined GuildQuality in May 2017. In that time, 81 out of 150 customers (54%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2017.
Kaufman Construction and KC Handyman surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Kaufman Construction and KC Handyman customer, and if Kaufman Construction and KC Handyman completed work for you after May of 2017 but you haven't yet received a survey, please let us know.
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