James Monroe Homes is an AWARD WINNING residential building company that strives to maintain excellent service while building the utmost quality product at the most affordable price. Derived from its Latin root Via Vitae means "Road of Life". Whether you are building a new home, buying your first home, or need to remodel or repair your existing home, we want to help you along the way. Thus our slogan is simple, "Where ever you are on the road of life we are here to build your next step".
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, James Monroe Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of James Monroe Homes in Lexington, KY; Georgetown, KY; and Richmond, KY.
In this report, James Monroe Homes has published a summary of the customer feedback they've received since they joined GuildQuality in July 2013. In that time, 56 out of 95 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2017.
If you are a James Monroe Homes customer, and if James Monroe Homes completed work for you after July of 2013 but you haven't yet received a survey, please let us know.
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