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Exciting Windows! by Susan Day

35 ratings
47 Fairview Lane, Springfield, IL 62711(217) 652-2821
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About this company

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Exciting Windows! by Susan Day

Whether you need basic blinds, shades for your workplace, or beautifully coordinated drapery and bedding, you will have start-to-finish, free on-location service with creativity and 25 years of experience. You can choose from all the great brands like Hunter Douglas, Lutron Automation, Graber, Norman Shutters, Kravet fabrics and many others. More

GuildQuality Member
Guildmember
Since 2018
Feedback Milestone
20 Consecutive Great Reviews
2019 - See more

Types of work

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Windows (80)

Historic restoration (1)

Shutters (1)

Window treatments (1)

Projects

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  • All Projects
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Crew

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Susan Day

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Exciting Windows! by Susan Day

Review by

Working with Susan is absolutely delightful! She is so knowledgeable about all window treatments. She asks the right questions to assure that you are making the right choice for window coverings that meet your needs for a particular room. Most recently, I added additional automated (Lutron) shades...

Response from Exciting Windows! by Susan Day

Feb 07, 2019
As always, you are a joy to work with. Many thanks for your gracious review.
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    • Exciting Windows! by Susan Day

    Review by

    Susan Day was very professional, knowledgeable and helpful.

    Response from Exciting Windows! by Susan Day

    Feb 07, 2019
    Thank you for the opportunity to help make your new home feel cozier ~ we enjoyed working with you.
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    • Exciting Windows! by Susan Day

    Review by

    Susan and her staff were extremely knowledgeable, professional, and efficient. I would recommend them to anyone!

    Response from Exciting Windows! by Susan Day

    Feb 01, 2019
    Appreciate your kind words - we do our best to take great care of every project.
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    • Comment on "Area Of Satisfaction"

    Decatur, IL on Jan 28, 2019
    Her visit to the home - bringing samples -made the project much easier.
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    Exciting Windows! by Susan Day

    Review by

    Susan and her install team are always pleasant to deal with. They are on time, and we have been happy with product in each room. We have used Susan for several years, for shutters & blinds.

    Response from Exciting Windows! by Susan Day

    Jan 25, 2019
    Thank you for your kind words. We have enjoyed working with you every time!
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    • Comment on "Area Of Satisfaction"

    Springfield, IL on Jan 23, 2019
    The finished product is truly awesome and we couldn't be more pleased!
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    Comment on "Area Of Satisfaction"

    Raymond, IL on Jan 18, 2019
    I was most satisfied that whatever Susan promised, she delivered.
    Mark as helpful

    Comment on "Area Of Satisfaction"

    Springfield, IL on Jan 18, 2019
    They all were excellent. Susan Day was helpful in helping me select the product, she ordered other samples for me and went out of her way to find the best thing for what I needed.
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    Exciting Windows! by Susan Day

    Review by

    Top notch!

    Response from Exciting Windows! by Susan Day

    Jan 20, 2019
    Thank you! Happy to help dress up any room!
    Mark as helpful

    • Comment on "Recognize Excellence"

    Petersburg, IL on Jan 18, 2019
    I would like to recognize Susan Day for her exceptional service.
    Mark as helpful
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    Affiliations

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    • GuildQuality

    More about Exciting Windows! by Susan Day

    As a GuildQuality Guildmember, Exciting Windows! by Susan Day relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Exciting Windows! by Susan Day in Springfield, IL; Sherman, IL; Petersburg, IL; Chatham, IL; Rochester, IL; Decatur, IL; Pleasant Plains, IL; Cantrall, IL; Riverton, IL; Lincoln, IL; and 6 other cities in Illinois.

    In this report, Exciting Windows! by Susan Day has published a summary of the customer feedback they've received since they joined GuildQuality in October 2018. In that time, 46 out of 102 customers (45%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2019.

    Exciting Windows! by Susan Day surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Exciting Windows! by Susan Day customer, and if Exciting Windows! by Susan Day completed work for you after October of 2018 but you haven't yet received a survey, please let us know.

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