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Dry Patrol

138 ratings
711 Business Parkway, Carlisle, OH 45005(513) 705-9730
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About this company

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Dry Patrol

Customers trust the certified mold and water damage experts at Dry Patrol to promptly, properly, and professionally restore their homes and lives.

Types of work

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Reconstruction

Roof repair

Storm damage restoration

Water damage & mold remediation

Photos

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Most helpful reviews

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Jeremy Hollow with Dry Patrol is extremely professional and helpful. I really liked him a lot.
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My initial experience with Dry Patrol and their contractors was awful. However, after the first project manager left and I voiced my concerns, the team did what they could to make it right.
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I would like for the contractor and Dry Patrol to have more communication, because there were some time where there was miscommunication on what things had been done. Other than that, everything was good and professional quality.
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Todd Petri, their supervisor, was really great to work with.
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I did not have any complaints about any of the workers or the salesman. The skilled workers were excellent and did a great job. The process did not work well for me though. I felt as if a lot of things were not completed. The unpacking and bringing my belongings back in, they fell short with. Things...
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I was disappointed that I was not compensated based on the lack of communication and the long wait I went through to have my project complete.
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This is the worst company I have ever worked with. They did not communicate, follow a schedule, or finish the work that was agreed upon.
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Dry Patrol did a fantastic drying up our basement after a well pump issue flooded it. Would highly recommend.Thank you
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I wasn't here when they did the roof. When I came home, there was black stuff on my deck and chairs. I had to scrub it and hose everything down. They need to cover stuff up when they do the roof work.
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Pleasant professional staff.
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Answers from contractors near Carlisle, OH

If you get it in writing that your roof installation will not be too heavy for the frame of your home, and a few months later your roof is sinking and the frame is cracking, is the roofer responsible?

Ryan Biehl of Biehl Brothers Contracting LLC PRO answered:

Nov 10, 2016
Hello Debbie, I would ask how that was determined.  I think that fact that the question was brought up in the first place really raises a red flag.  In my experience, if there was a question about cha ... read more
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4
I moved into a new house about a year ago. All of the toilets seem to be a little cheap in that:

Rachel Fyffe of HELP Plumbing, Heating, Cooling and Electric PRO answered:

Jun 18, 2014
Call a plumbing professional.  That way the toilets can be evaluated.  You would not want to flush money down the drain on repairs if you are going to have to end up replacing the toilets in the near ... read more
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