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Custom Built Design & Remodeling

122 ratings
2037 W. Grand River Ave., Ste. C, Okemos, MI 48864(517) 881-9871
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About this company

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Custom Built Design & Remodeling

Formed by the merger of two successful home remodeling companies, Custom Built was founded on the principle of providing homeowners very high quality work without the hassles normally associated with remodeling contractors. If you're looking for a company you can trust and has a proven track record of success, look no further than Custom Built Design & Remodeling.

GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2014, 2016, 2017
Feedback Milestone
10 Consecutive Great Reviews
2018 - See more

Types of work

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Deck (262)

Addition (253)

Basement remodel (253)

Kitchen remodel (253)

Projects

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Photos

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Custom Built Design & Remodeling

Review by

Custom Built did an AMAZING job! We couldn't be happier with the results! I will use Custom Built on any future project.
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    • Custom Built Design & Remodeling

    Review by

    I have been happy with the work they've done.
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    • Custom Built Design & Remodeling

    Review by

    Excellent service and professionalism.
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    • Custom Built Design & Remodeling

    Review by

    I am very happy with my neck deck. It is very sturdy and I am happy with how it looks too. Susan L.
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    • Custom Built Design & Remodeling

    Review by

    Custom Built has handled three separate remodeling jobs for us. Each one of them not only involved superb workmanship, but each project was also expertly scheduled to be completed in the least amount of time even when multiple sub-contractors were used. Moreover, while few to zero problems crop up...
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    • Custom Built Design & Remodeling

    Review by

    We contracted with Custom Built to convert an existing screened porch to a four seasons room with windows and add a deck. The quality of their work is excellent! Working with Mike and Josh at the design phase was just like you see on one of those home improvement shows on TV. We had some concerns...
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    • Custom Built Design & Remodeling

    Review by

    Great experience. Helped take from rough ideas to great, usable space
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    • Custom Built Design & Remodeling

    Review by

    Remodeling job was completed ahead of time and is stunningly beautiful and all at a fair price. Surpassed my every expectation. They were a complete pleasure to work with. The craftsmanship is excellent.
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    • Custom Built Design & Remodeling

    Review by

    Professional craftsmanship emphasizing quality construction and quality materials.
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    • Custom Built Design & Remodeling

    Review by

    They are an outstanding company! They really go above, and beyond to make their customers happy.
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    Affiliations

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    • GuildQuality

    More about Custom Built Design & Remodeling

    As a GuildQuality Guildmember, Custom Built Design & Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Custom Built Design & Remodeling in Okemos, MI; East Lansing, MI; Lansing, MI; Haslett, MI; Dewitt, MI; Mason, MI; Holt, MI; Grand Ledge, MI; Williamston, MI; Laingsburg, MI; and 15 other cities in Michigan, Texas and Ontario.

    In this report, Custom Built Design & Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in December 2012. In that time, 203 out of 313 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2018.

    Custom Built Design & Remodeling surveys all of their customers with the following exceptions:

    • Maintenance or Repair Projects

    Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Custom Built Design & Remodeling customer, if your project doesn't match the above exceptions, and if Custom Built Design & Remodeling completed work for you after December of 2012 but you haven't yet received a survey, please let us know.

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