Couto Construction was founded in 1987 as a family business and remains one today, run by brothers Jason and Derek Couto. The company specializes in roofing, siding and gutters, using top-notch materials while promising excellent craftsmanship. Couto Construction is the area’s only Owens Corning Platinum Preferred contractor, is an Angie’s List Super Service 2017 Award winner and maintains an A+ rating from the Better Business Bureau. Along with older brother Brian, the quality control and project manager, the brothers pride themselves on reputation in the community. They learned from their father Gil, who founded the business, that a happy customer ensures a bright future for their business.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Owens Corning (251)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Couto Construction, Inc relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Couto Construction, Inc in New Bedford, MA; Fall River, MA; Fairhaven, MA; Acushnet, MA; Dartmouth, MA; Westport, MA; S Dartmouth, MA; N Dartmouth, MA; Tiverton, RI; Swansea, MA; and 92 other cities in Massachusetts and Rhode Island.
In this report, Couto Construction, Inc has published a summary of the customer feedback they've received since they joined GuildQuality in April 2018. In that time, 257 out of 519 customers (50%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.
Couto Construction, Inc surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Couto Construction, Inc customer, and if Couto Construction, Inc completed work for you after April of 2018 but you haven't yet received a survey, please let us know.
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