Cochran Exteriors is a full-service residential and commercial roofing and exterior remodeling company that is devoted to fixing our customers' properties after a storm or helping with normal roof repairs or replacements. We believe that the excellent customer service we provide as a family-owned business sets us apart from our competition. Our attention to detail is top notch, and we are happy to provide a single point of contact for all your roofing and home exterior needs.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Roof repair (962)
Window & door replacement (787)
Owens Corning (122)
James Hardie (52)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Cochran Exteriors LLC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Cochran Exteriors LLC in Indianapolis, IN; Carmel, IN; Fishers, IN; Zionsville, IN; Noblesville, IN; Greenwood, IN; Westfield, IN; Mooresville, IN; Avon, IN; Plainfield, IN; and 55 other cities in Indiana and Ohio.
In this report, Cochran Exteriors LLC has published a summary of the customer feedback they've received since they joined GuildQuality in March 2016. In that time, 110 out of 255 customers (43%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.
Cochran Exteriors LLC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Cochran Exteriors LLC customer, and if Cochran Exteriors LLC completed work for you after March of 2016 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.