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Coach House Garages

796 ratings
P.O. Box 320, Arthur, IL 61911(217) 543-3761
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About this company

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Coach House Garages

Coach House Garages was founded in 1973 by Willis Miller of Arthur, IL. Mr. Miller, a local Amish gentleman, started the company as a small operation working from his home in rural Arthur. Mr. Miller's basic principle was to build a quality building and take care of his customers. Mr. Miller found a ready market for his craftmanship and attention to detail. More

GuildQuality Member
Guildmember
Since 2013
GuildQuality Master Award Winner
Guildmaster Award Winner
2015, 2017, 2018
Feedback Milestone
5-Year Anniversary
2018 - See more

Types of work

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Garage (1722)

Addition (1429)

Outdoor living area (1429)

Shed (1429)

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Area Of Satisfaction"

Saint Louis, MO on Apr 13, 2018
Everything was great, I love Coach House Garages.
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Comment on "Recognize Excellence"

Mt. Vernon, IL on Apr 11, 2018
Darryl was a pleasure, I enjoyed working with him.
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Comment on "Area Of Satisfaction"

Mt. Vernon, IL on Apr 11, 2018
They had a lot of design capability and we got exactly what we wanted.
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Comment

Rome City, IN on Apr 04, 2018
I couldn't be more pleased!
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Comment on "Area Of Satisfaction"

Rome City, IN on Apr 04, 2018
I was most satisfied with the cost, quality, and workmanship.
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Coach House Garages

Review by

The installers were very hard workers and very, very efficient!
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    • Comment on "Area Of Satisfaction"

    Decatur, IL on Apr 01, 2018
    I would say the estimate process made a great first impression and that impression was maintained. I got 5 estimates for our garage. Coach House was definitely not the cheapest. However, their estimate was the most detailed and transparent and I didn't feel like there were hidden charges that would come...
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    Coach House Garages

    Review by

    We were impressed with Coach House every step of the way, from planning to building to final clean up. Their crew is excellent. The whole process was explained and we were updated every step of the way. When outside contractors were involved such as plumbing or concrete, Coach House was there as well...
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    • Coach House Garages

    Review by

    Everything is taken care of: permits, demolition, concrete, electric.
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    • Coach House Garages

    Review by

    Overall, I love my garage. My biggest frustrations involved 1) lack of communication or miscommunication on days/times on when to expect workers to show up and make progress 2) not great clean up. Several of the delays were unavoidable or related to surprise inspector needs. However, going from fully...
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    Affiliations

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    • GuildQuality

    More about Coach House Garages

    As a GuildQuality Guildmember, Coach House Garages relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Coach House Garages in Indianapolis, IN; Springfield, IL; Decatur, IL; St.louis, MO; Galesburg, IL; Mattoon, IL; Kokomo, IN; Peoria, IL; Davenport, IA; Champaign, IL; and 578 other cities in Illinois, Missouri, Indiana, Iowa, Michigan, and 1 other state.

    In this report, Coach House Garages has published a summary of the customer feedback they've received since they joined GuildQuality in January 2013. In that time, 1,343 out of 1,942 customers (69%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.

    Coach House Garages surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Coach House Garages customer, and if Coach House Garages completed work for you after January of 2013 but you haven't yet received a survey, please let us know.

    2018 Guildmaster Application

    Coach House Garages is a candidate for a 2018 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

    To be eligible for consideration, Coach House Garages must survey all of their customers.

    If you are a recent customer of Coach House Garages and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Coach House Garages's application.

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