CTG Improvements is a family owned and operated business that was built on a strong foundation of faith, family and friends. We’re so committed to these principals that we even built our company name around them. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Entry doors (12)
Windows & doors (11)
Bathroom remodel (8)
Seamless gutters (3)
Patio covers (2)
Front porch (1)
Rot damage repair (1)
Structural repairs & reinforcement (1)
Vinyl windows (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, CTG Improvements, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of CTG Improvements, Inc. in Pensacola, FL; Milton, FL; Navarre, FL; Gulf Breeze, FL; Crestview, FL; Cantonment, FL; Niceville, FL; Bay Minette, AL; Shalimar, FL; Pace, FL; and 3 other cities in Florida.
In this report, CTG Improvements, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in January 2018. In that time, 23 out of 36 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.
CTG Improvements, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a CTG Improvements, Inc. customer, and if CTG Improvements, Inc. completed work for you after January of 2018 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.