Above Roofing started with a dedicated man who had a big idea. In 1995 Robert Freeman was a single parent trying to make ends meet while raising his young children. He had a passion to help others and used his knowledge and skills to start his own company doing home repair services. There were always homes needing roof work, and it quickly became his most popular service. It didn’t take long for him to realize that many homeowners were being taken advantage of by other roofing contractors. More
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Above Roofing & Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Above Roofing & Exteriors in Grand Rapids, MI; Hudsonville, MI; Wyoming, MI; Caledonia, MI; Jenison, MI; Kentwood, MI; Cedar Springs, MI; and Lansing, MI.
In this report, Above Roofing & Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in February 2016. In that time, 25 out of 50 customers (50%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2016.
Above Roofing & Exteriors surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Above Roofing & Exteriors customer, and if Above Roofing & Exteriors completed work for you after February of 2016 but you haven't yet received a survey, please let us know.
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