I was very disappointed that 21 days after my contract was signed, my salesperson contacted me and said that I needed to pay $1500 additional for the finance option i chose and signed the contract for… *21days* prior. I went back and forth with him as I felt it was ridiculous it wasn’t determined prior to 21 days after my contract was signed especially considering what the consequences would be if I were to break contract. I was ready to give another company my money instead as I did not want to work with a company not willing to honor a signed contract. My contract was eventually honored but it out a bad taste in my mouth that it was even a problem. Prior to that I was planning to recommend 2 friends but after that I changed my mind.
They came on time and did a great job cleaning up after themselves. They were very polite, and did what they were supposed to do .
Very professional from start to finish, including scheduling. The project progressed just as it was explained to me. It has been several weeks since installation and I love my new windows so far!
I Love it
Nowell was very knowledgeable and helpful. Made the while whole process easy to follow and comfortable to work with.
The workers stayed all day during a thunder and lightning storm. Thank you.
From start to finish we were kept updated with the progress of our windows. Communication is very important to me and we weren’t disappointed.
I’m positive that the installing team left our space cleaner than how they found it!
From sales to service and install, everyone was professional.
Quality, professionalism.
Timely, cleaned up
I am 100% pleased with the windows. I am 150% pleased with the installation. The men were phenomenal. They were neat, clean, and did nice work. It looks great, and I could not be happier. I am looking forward to doing the last 5 windows when I get the money to do it. I am absolutely as happy as I could be.
Some trades person where not careful on walking through house
Job well done. Very neat.
The windows in my house are different than the windows that I was sold.
everything went well as we expected
Happy with the salesman and installer, could have sent a reminder the day before, however I was pleased with the overall process
The install was very timely and efficient. Everything went well
The company was reasonable, timely, and honest.
The service was very easy. Their punctuality and window quality was great. It was a nice and smooth experience.
They were very professional and on time, and they were in and out. I was satisfied with their work.
Everything
P
Everything from start to finish was easy, accurate and on time.
Shopped prices and quality. WN had the best for the price
approachable and likeable staff