Professional, respectful, courteous interactions - excellent customer service
The windows are beautiful and an installation went well.
Great company from estimate through installation. Very smooth.
Great all around experience with Wimdow Nation, from start to finish!
Do not automatically assume I am interested in a cruise!
The patio door we received was shorter than the frame. When we contacted customer service, they tried to convince us that this was normal. It was not what we were promised. We were supposed to get a custom door that fits the frame. We did not get the exact fit.
We had a friend that referred us, and it was my understanding she would get some kind of financial incentive. She has not received we are happy with the project.
They were prompt, did what they had to do, and got the job done. That’s all I could ask for.
My experience was good and everyone was very professional. They came, did the job, and the windows look great. The sales representative, Grace, was fantastic and answered all of the questions I had. Everything she stated during the process was spot on.
They did a good job overall.
Window Nation was courteous, and the work was completed quickly and efficiently with little intrusion.
The workers did a tremendous job! They were very kind and went beyond their requirements, it was so helpful.
They arrived on time. They worked efficiently but faster than I imagined. They even made it look like I got two new awning windows in the basement by wrapping the exterior of both. Every window looks great! The supervisor was really nice. He even fixed an awning over one of the upstairs windows. Thank you so much!
Window Nation is very good at what they do. Their sales is clear, fair and easy to follow; scheduling was a snap; installation was outstanding; follow up is welcome and makes me feel like I got what I paid for. Thanks WN?
I am very happy with the windows, the workmanship, and the time management. Everything was perfect.
Everyone is so helpful and the job was done so quickly!!
The person who came to give the presentation was great. The team who came to install the windows were on time. They were great, and I have no complaints, and the end product was awesome.
Lorenzo Lee is a very good rep for window nation and if I was to do another project I would definitely want him to help us.
We were very pleased with the communication of every step. Window Nation made this a very easy process from Nowell working within our budget, having the windows measured or window way ahead of schedule and installed weeks before their estimated time. Everyone was on time, respectful of our hour and was very efficient and professional at their job.
Everyone I worked with was professional and responsive
Working with Window Nation was a pleasurable experience! Nowell, and the rest of the customer service team were outstanding as they continued to provide up to date information.
The men were very professional and cleaned up very well.
Very professional and efficient with the installation.
I had to go through the bad experience and complain for it to get fixed, so no, I wouldn't recommend that to others. It was also difficult to be "heard" by the people I was complaining to. It felt that they could talk down to me and get away with it because I myself am not a window installer. They did end up correcting issues, and getting me the product I wanted, but it was only after damage to my home and complaints that it got corrected.
Overall I am pleased with the window quality. I was very displeased with the sales process and the misinformation I received about the windows.
This is the second time we used Window Nation. Both times, everything went smoothly and efficiently.
Informative and honest estimate; skillful and friendly installation; great products
Yes, Everyone was great to deal with. Still working on a few issues with the service team that I hope will be resolved soon.
They performed every task quickly and professionally.
Cost was still steep compared to other companies
Prompt courteous respectful
Yes, was reasonable within cost with my three estimates from other vendors.
Everything was done to perfection. Everything, in and out, was cleaned up. Workers were courteous, efficient and on time, working diligently the whole time, as well! I am thrilled with the windows!
We like the way the technicians were professional and highly respectful.
Simple from start to finish
Everything was top-notch. The sales visit, scheduling and installation were more than good. The installers were prompt, didn't waste time and were amazing to watch. They worked extremely quickly. The windows are great. There's no disappointment in the product at any level.
Window Nation's team very responsive. We were able to close a deal on day one.
The finance department keeps hounding me. I could have paid for amount in full, but they offered me a 6 month cash payment option. I probably will not pay in full until they come back and fix the rotted out window frames.
The contractors did good work. They didn't really explain much, just showed up, knocked out the work, and left. They were mostly clean, but I found some trash and construction debris around my property afterwards.
I was more disappointed that over half my windows had some kind of manufacturing defect that wasn't obvious at first, but noticeable upon closer inspection. Scratches or blemishes between panes and ripped screens, plus one window is difficult to close. I will work through the warranty process but 50% is a pretty bad success rate.
Great product and assurance of install done right. Replacing rotted wood and using the correct foam
They were quick the presentation was awesome that's what sold me and I did not take long to get them installed.
Everything was done professionally the whole time.
I had a good experience with Window Nation.
Lower price
The experience was quick and painless.
Got to watch every move of the installer. The installer cut my security system to the kitchen windows with out asking permission.
one of my windows already has a piece peeling away from the window meaning it's not sealed properly. install wasn't even 30 days ago
Window Nation was very efficient.
WN has never sent me a written response to any of my written complaints and issues. It's been months. I have contacted them in writing numerous times.
Very experienced and professional people.