My experience with Window Nation was good for the most part. The estimating process was thorough and the individual was knowledgeable and spent time going through options with me. The installers were great and completed all ten windows in about 6 hours. They fully cleaned up afterwards and then I was walked through the process of opening and closing the windows as well as the full tilt in features on the top and the bottom. At this point I was ready to give them 5 stars, but I had no confirmation of the actual quality of the windows yet. I always wait until I can fully use and operate any product before I write a review. The day after the install it was quite cold and I noticed that the house felt colder than usual at the same temperature. I figured the sealant on the windows would take a full day or two so I wasn't concerned. It has now been almost 3 weeks since the install. My house is definitely colder and I have had to set my thermostat up a degree to be the least bit comfortable. I have had my heater checked and it is not the problem. My old windows were solid wood windows and these are vinyl but supposedly good quality. When I place my hand on the new windows, they are definitely colder than my remaining wood windows. Thus the new windows do not repel the cold as well as my 18 year old windows do. While I could not afford to replace 10 windows with solid wood windows, I at least expected the vinyl windows I bought to provide a similar weather protection and insulation.
Quality of windows and installation is good
Your company installed a sliding glass door in my kitchen and garage door going out to the garage. Sliding glass door is very difficult to open. Doesn't slide has to be yanked. I called Customer Service and also your service department. and asked for help to get somebody to come look at it and he said somebody would call me. They have not. It's a week later. I have spoken to my sales representative who gave me the quote for the doors Jon Stupar and he's the one that gave me the numbers to call and he told me that I should expect calls this week. I have not. Get in touch with me because his door is way too hard to open. It shouldn't be. I haven't heard from him yet and that was last week on Friday, November 21.
They came 90 minutes late. I couldn't see what the windows looked like in the dark. On the daylight I could see they re-used the discolored and bent capping from my old windows. They should have explained how to work the windows better, but English wndas not their primary language. Opened one window and now I can't lock it
I am a returning customer. I should have gotten the advertised TWO YEAR financing but was told 18 months was the maximum term. Also emailed sales manager twice for a call back. Never called! Sales manager’s voice mail box filled.
Very satisfied with the job
Fast,neat and friendly
We live too far away. Most of my friends want to stay close to home and Phila. traffic is terrible.
They came out and measured and talked to me like a person. Not just another sale. Very professional and kind.
Window Nation did a very good job. The installation was done in one day. Any issues or questions were addressed in a timely manner.
The caulking was done very sloppily. It could look much better
Knowledgeable and personable representatives. Excellent workmanship.
Great & competent installers.
Installers could not communicate well - poor English
I honestly feel I should not had to have a service call should have been done correctly the first time. Now I had to have it inspected and then wait for the errors to be corrected I expected better from window nation
All I can say is Window Nation did an excellent job replacing my old wooden windows. Not to mention the price, it was way less than I anticipated. I've had pwindows installed by other companies and am not happy with the product. For instance, the Window Nation windows give you more viewing area because of their narrow frame. I didnt notice until their rep. (Elvin) pointed it out to me. Why would I use Window Nation? Their product is superior dollar for dollar and their staff are very professional! They left my house in excellent condition given the work they had to do tearing out those old half rotten wooden windows. Give them a try. I don't think you'll be disappointed. Window Nation.
I will recommend W/N to all my friends that are thinking about windows or doors and let them know how happy I am with my windows and invite them to look at the job done at my home.
The windows are tight fitted and easy to operate, very nice employees
Window Nation was very professional and quick getting the work done. I would recommend Window Nation to a friend.
Overall, I am not satisfied because Window Nation promises a lot, but when it comes to delivery, they are not professional or up to the mark.
Easy to work with, reasonable price, excellent installation
quality windows at a fair price with professional installation
Yes definitely
You might find cheaper windows, but you won't find a provider with a good system as Window Nation.
From beginning to end - my project was extremely well handled. I couldn't be more impressed and pleased!
Some of the windows seems to be too small, so I had to put in a service request.