Workers were very polite, very professional and hard workers

Both the sales person and the measuring tech missed measuring a window in the basement. When I called (because they never reached out to me) they sent another sales person and are charging a ridiculous amount for a small window. I feel taken advantage of and it doesn't sit well.

Sales experience was very pleasant. Jim Doyle was very professional and made several helpful recommendations. We signed the contract on 9/24/25. After that, it took almost three weeks before the measurement tech showed up - much longer than originally indicated. Installation was scheduled for 11/19. The installation team arrived as planned, but it turned out that many of the measurements had been made incorrectly and the installation was cancelled. New measurements were taken and windows were successfully installed on 12.20. The entire process took three months.

It was an absolutely excellent experience from start to finish.

Marketing fell through on gift card incentive for appt. Company did not communicate effectively with installers, and parts were missing during installation, likely not ordered with window manufacturing for custom glass size. New windows from this company use a visually unappealing J channel above the window. I wasn't expecting this so I doesn't match other new windows from a different company.

Quick and efficient installation.

very professional process and competitively priced for a great product thus far

Great customer service. Installation team was polite, professional, and cleaned up everything when finished.

The installation took much longer than expected, and there was no communication from the on-site installers. Every time I asked if everything was OK, I was told Yes. They were scheduled to arrive between 8am and 10 am and be done by 5 pm. They arrived early, a little after 7:30, and didn't finish till after 8pm. There were only two installers. The storm door installation also took much longer, and I'm still not sure that the hydraulics are working correctly. I was given a small container of "touch up" paint for the storm door and when I asked why, the installer pointed to a small area on the door frame that had paint scratched off. I'm not sure if this happened during the installation or if it was there before. If it happened during the installation, not sure why it wasn't corrected before they left. They removed the blinds for me - which I know isn't standard practice but it was agreed to during the sales contract. One set of blinds is missing the opener. Another set was dropped during replacement and is scotch-taped back together. For several days I still found small pieces of wood and plastic throughout the house, and although I did see the installers with

Everyone from the sales representatives, the measurement rep, the scheduler and the installer were respectful, knowledgeable and friendly.

Incredible customer support. Workers were amazing.

Professional salesman, accurate description of product and service, quality work

3 months and work is still not done correctly

The workers that came were courteous and neat. They finished everything within two hours, though I only had four windows installed. They cleaned up everything. Everything was to my satisfacation, 100%

They did not replace the frames around the window. One of the windows was too small.

All of the employees that I dealt with were accommodating and pleasant

I really appreciated the expertise and professionalism of Chuck Yatsko in sales who met with me initially and helped me determine my window replacements. The choices I made with his help were really excellent! Especially, the replacement and design of my custom picture window! It is postcard perfect with my Christmas tree!

My windows have been installed for 2 months now and have received 2 gas bills. Both of those statements show similar temperatures to last year and my usage has gone up. I wonder if my 20+ year old windows were better than these new ones.

So far, I am happy with everything. I have to wait until I can open and close them in the summer. Right now, I am happy.

The project was professionally presented by David including payment options. From Presentation the steps towards installation went as explained. Installation very professional. Follow up communication with Window Nation was appreciated. Thank you Window Nation.

Liked the salesman answered questions and installers were good. No mess.

Very efficient operation. Window Nation kept their appointments and schedule. Installers installed 17 windows in one day as promised. I would recommend them.

Good job

The experience with my salesman was difficult. Unethical practices. However, the install was done well.

I like the price point we were able to agree on. There were a few issues during the installation, but otherwise everything appears to be very good.