Very good product, lifetime warranty, excellent salesman, excellent installation team, and I was kept informed throughout the process, and windows were installed sooner than expected!
great service and turnaround time
They were very helpful, neat, and very polite.
We are satisfied.
Having issues with windows waiting for someone to come and fix.
We have been impressed by the consistent attitude and performance at all levels indicating a tremendous unity of purpose. It would be like the "team" meets every morning to discuss what is going on for the day so all are equally on board at whatever their job descripion might be...sales, installation, financial, etc.
We had one window not working, the trim around the windows was not secured properly and a piece of wood was crooked. The trim around the windows should have been painted and done. I don't know why they did not do the job right; the cuts are bad. It is expensive, $2,500 for two windows and I didn't get anything better than that.
They were willing to give us the best offer and combine it with our coupon and promotional offers.
Appearance of the windows and efficiency of installers.
I already have recommended them to friends.
Would recommend company and product not sales person.
Unfortunately, during installation of our windows, the installers place a heavy plastic tarp over our landscaping and it was 95 degrees on this particular day. As expected, some of our perennial plants were destroyed. I am a gardener and have worked very hard on our landscaping. However, after speaking with Isaiah, we were given a $50 gift card which we are still awaiting.
Our order was never processed properly, so many mistakes. We had to place a second order, which was also messed up, on top of the reorder also being messed up.
Several windows came in with wrong measurements. Or wrong grid configurations.
The windows were put in quickly, and they were friendly and professional. I am satisfied with the windows.
Would definitely recommend to others.
The process from start to finish was a breeze! I didnt have to worry about getting a building permit, I was kept updated on my window order and everyone who came to my home was kind and professional! The installers helped me with blinds and helped me even move furniture and put it back! Im truly happy with my new windows. My old windows where 1 pane metal frame so Window Nation is a huge upgrade for my house from energy saving to functionality!
See comments below.
Project went smoothly and quickly (2 Days). All windows in the house were replaced and they look great. Crew was courteous and professional.
The crew that came out was very good and did a great job. They cleaned up well at the end and were able to complete the project within 8--9 hours. I was very satisfied with the crew and how polite and professional they were.
The three men that came out cared mor about smoking cigarettes then doing the job correctly. We were told one window screen was broken, when all four were broken. Also a drain hole was missing a cap. There was a scheduling error and someone never showed up. We did have a nice repair man that came the second time who looked over everything and told us all screens will be replaced, and informed us our front window was not installed correctly and is sagging. We are in the process of round three waiting on the third repair job. You need to take the money you paid the first three men to do the job, and credit out account. I expect a phone call and amount of the credit to be issued!!!!
The whole process was quick and easy with no issues whatsoever.
They were very professional, made sure they didn't bring dirt in the house, cleaned up, very nice, told me what was going on all the time, and they made sure my cat didn't get out
I did not receive my $100 gift card for scheduling my initial appointment even after buying and having windows installed and asking for it many times!
The quality of installation was not as expected. They did return to fix issues but caulking was missed in 2 windows and other finish caulking was substandard.
The job was completed quickly and with no problems.