Professional attention to detail.
They were professional and on time, and I am very satisfied with the work.
Joe is an excellent project manager. He stays in touch with the progress of my work, even though we had some challenging times with the weather and workmen. He communicates clearly alI the plans. I highly recommend him to others looking to start their project.
This is the 2nd time we’ve used System Pavers. Their workmanship is top-notch. They communicate effectively along every step of the project, from design all the way to the final walkthrough. We highly recommend them.
I liked the web portal. It was nice being able to see each step of the project, from the consultation and design to the materials being ordered and the approximate start date.
There were too many issues with the installation and additional expenses for me to be able to recommend System Pavers. For example, the installation had a highly unfinished looked until we requested a second stair railing be installed. Costing an additional $1400.00.
The project manager was leaving it up to me to communicate about various aspects of the project and was never on the job-site when the two workers (who were limited due to language) were present.
Eric did not look after his crew. They used our yard tools and didn’t clean them. He did replace a wheel barrow.
We've already had someone talk to somebody about it—some friends of ours. So yes, I do recommend System Pavers.
The only thing was that the project manager was unprofessional and rushed.
Yes because they made all my concerns right and I feel confident system pavers stands on its word of warranty and making it right
Very happy with this upgrade to our back yard!
Good final product
Very good quality work. The final product looks amazing
Got my patio done in a short amount of time and with great quality
We would definitely recommend the System Pavers team that worked on our project due to the quality of the work, the efficiency of the entire process and the transparency of the details and costs. Everyone showed up on schedule and the hard working installers were well supervised and respectful of our property. Proper preparation prevents problems and Randy, our excellent designer, and Harley, our excellent project manager, were examples of that.
Highly professional but also very personable and easy to communicate with. James understood my financial situation and worked hard to find me a path forward that I could commit to
This project was extremely long and plagued with poor communication and gaslighting. From the beginning our sales person over sold the project, ordered the wrong color fire pit and then blamed us. A YELP review was filled and we received one call and then we had to follow up to address the issue. Overall, it seemed as we were not a priority and our concerns were never taken seriously.
Nestor and the crew were awesome and respectful!
The design process was great and overall the project install was good. However the final fit and finish in certain areas wasn’t. I asked for it to be re-done and the response was to fill the gaps in with sand.
The overall process from design to completion was very easy.
Project took 9 months to complete. Multiple rework required. Promised dates were never met. Many more that should be addressed in the remaining questions in this survey.
Everything was done professionally-communication, prep work, onsite supervision/support.
Fair price and great to work with Tom and the team. Excellent communication throughout the process.
Most hard working crew I’ve ever seen! and respectful of property and us!