Project management failure. Repairs from crew damage was left for me to remedy
Great customer service Farrah and Brayan were very helpful
Scheduling took weeks past expected scheduling period and then multiple weeks to get a crew in for our small project. Once a project manager saw the project they gave us a date, which was wrong. A new date was given. Communication was terrible. I basically had to spearhead this project, communicate, and coordinate with everyone. Delays are to be expected, but over a month and with little to no communication makes the experience very unenjoyable as a customer.
See #18 below...
Commitment to see the project through assuring customer satisfaction shows fantastic customer service!
System Pavers was extremely easy to work with.
The customer service was great, the workers were respectful and efficient.
They did everything right and were great to work with. Rafael is a superstar when it comes to pleasing clients.
System Pavers is a very high-efficiency company. We hired them to do our backyard project, and they finished within four days. It was very good quality work. I will highly recommend them to people who want to put pavers in their back or front yard.
The design consultant did a fantastic job. He was very thorough, helpful, and the workmanship was top quality. However, in doing the job, their ruined a portion of my lawn and did not do a very good job in repairing it. I had to pay a contractor almost $1,000 to get it repaired properly.
They did a great job
They were so proficient at their job, I would highly recommend System Pavers to friends and everyone else looking for an outdoor project, they are truly Professional at what they do.
Very responsive.
Yes..and I have been telling everyone that System Pavers did the beautiful work!
Project went very well without headaches. Very professional job. Glad to recommend .
Very poor quality of work, they hire anyone off the streets. The crew they sent the first time to me had no paver experience and told me they are a crew for artificial turf only. Second crew was better at the install but still proceeded to install stained and chipped pavers.
I have yet to have my project completed. It states completed but totally false. I have been in contact with project managers to finish this project and there seems to be a delay in urgency. How could I recommend to anyone when my project remains unfinished and nearing a year in progress.
We are very likely to recommend System Pavers.
They did a great job, came when they said they would, and kept me informed all the way
yes
Overwhelming outstanding experience from start to finish.
This is my second project with System Pavers and once again, I am completing the project, feeling very satisfied and pleased with the customer service. The projects turned out great, and I highly recommend using System Pavers.
Recognize and Appreciate the quality of the work done and all those that made it happen. Mike. Bailey. The demo and installation crew. All
friendly, knowledgeable, hard working. All very professional.
Company stands by their word.
They are responsive, professional, and the job was exactly what we wanted.