Overall very happy with Solar Energy World quality and service, and with our solar setup generally.

The whole process went well

They are a very professional company, clear in what they could do and how they worked with the power company. Very responsive to any needs regarding service and questions I have about the system. I would highly recommend them to anyone.

I was disappointed in Solar Energy World's follow-through and their lack of a maintenance package. I had a couple of other issues, and it was hard to find a point of contact when I had a problem.

We were promised a 9-year payoff, but with the current we are in, we are estimated at 6 and 1/2 years with our savings. It'll totally pay for itself in 6 and 1/2 years.

There wasn't sufficient communication.

Solar Energy World has fast and efficient service and expert construction and, overall, did an excellent job.

We got very little help, and the installation went fine, but the service is not as great. I had problems getting hold of people. It's also expensive getting somebody here to look at something when I had problems.

I think they are pretty fast responders and did good-quality work, and the cost is reasonable compared to others.

this is a customer driven company. they will do what is needed to give the best product and service avalable!

I had a couple of issues. They disconnected a circuit in the attic and never reconnected it. We did not immediately know it. It cost me some money to get it fixed.

The only thing I was not satisfied with was the denial of my request to have the conduit painted the same color as my siding.

Winter is like a regular electric bill without solar panels. Really not saving anything.

Very smooth process. SEW handled everything promptly and efficiently.

I am very likely to recomend. The company did a very good job for us.

An inadequate system was built for my house causing my bills to not decrease as expected.

Yhe whole process was executed proofessionally fro arriving at the designated time, alloting adequate time for teaching the process, willingly answered/reanswered my questioins--my "I don't underdstand" and there was no coercion. Also how the installations were not a grab but a process eithin State and
Federawl regulation.

They were trust worthy and honest

I’m not saving money in the winter. It’s higher because the electricity that keeps the solar up is coming from Pepco.

Service when there was a problem with my Enphase system

We liked that a representative came to visit us in our home (Larkin) and answered our questions about starting solar.

customer service

Quick and high quality service

I am fully satisfied with the way they installed the panels. Their customer support was very easy going.

It's a good company, but the only annoying thing was, when the system has outage and burnt or when there is power outage, it's hard to get with them. It's hard to get you on a schedule for them to come and fix it right away, and they give two to three weeks extension of the time. Mine happened during the peak season in June and July and there was a power outage during the hurricane season and my main box burnt out. My power was going in and out, and they won't come out to fix it until after three weeks so it was frustrating because I lost almost a month of power during summer. Getting your money reimbursed it's also a difficult process.