Scudder is responsive. The staff, with regards to roofing, is very knowledgeable, capable and very clear in their guidance and suggestions for roofing.
It was all predictable. I thought that they had good service. They were on time, and it was really nice of them to handle the rebates that we applied for. There were no surprises, which was nice. It cost what they said it would cost, it was scheduled on time, and no delays on the materials. I was definitely impressed. The fact that they're local and neighboring was really helpful, because they could be there fast.
Very pleased with the quality of the work that was done.
Professional and respectful team
Please refer to #18 Recognized Excellence
Professional and respectfully completed the inspection and repaired the areas that were suspected of allowing water into the home.
all in all I like your service, work and for me high price, although for this amount you should have had a guarantee
My friends will hear your company name if they need it.
On time, considerate and great workers
The Scudder crew worked through some of the warmest weather we had locally and did a wonderful job.
They provide organized project planning and execution. They provide high quality work and completed project. They have thorough communication and accessibility to everyone involved in the project.
They provide excellent customer service, superior workmanship and fantastic communication.
Scudder has roofed this house perfectly twice over the last forty years
High quality roofing company
They were very responsive to any changes that we made or problems that arose.
I researched five major roofing and solar installation companies. With my work order criteria checklist and on-site visit with each company representative, I selected Scudder Roofing as my preferred roofing and solar job contractor. Although not the least expensive contractor, Scudder's total package of services, open communications and problem solving ease, professional conduct of all work staff and helpful input at all service levels, job safety awareness and good work performance standards, all were more important considerations than the job cost factor. Scudder's business model was found to be customer needs driven and attention to high work performance standards.
Wonderful staff, great communication, professional work!
When I put the contract out to bid for work on my garage and house, Scudder's staff were very professional and organized. Their bid was relatively more expensive than other's but, since this work was being done early in the COVID pandemic and they seemed to have their act together more than other roofers, I went with them. However, once I sent the deposit, I felt like Scudder ghosted me. I would leave messages, or when I did get to talk to someone, they would shunt me off to someone else's voice mail where my messages were ignored. This went on for about 6 weeks until I finally contacted their estimator rather than the office staff and he was able to get the ball rolling. Scudder then came out and completed part of the work with two exceptions: 1. They didn't finish flashing the entire garage and 2. they said they were waiting on the skylight's I need to be manufactured, but when they came in they would return to finish the job.
So a number of weeks go by and I haven't heard anything from Scudder. I started the process of contacting all the numbers I had for them and leaving messages. I left a number of messages at their office over the next month but, once again, I didn't receive any responses. At this point I figured that since they hadn't collected the balance of payment they would get around to contacting me. And they did. About a year later.
In the end, the work was all completed about ~14 months after signing the contract. I think the quality of work is decent. And granted this all happened while the pandemic was creating difficulties for everyone. I think the icing on the cake was that when I finally received the bill, it stated there was a 20% added fee if the payment was late. Irony is not dead.
Excellent quality work and very good to work with.
The quality of the roofing job was great. The quality of the administration and customer service was awful.
Very through, Did what they said they would do.
The company is good, but the supervision of the work failed. It took a long time. It's almost been a year, and it's not completed. They gave me one price and then billed me an additional price after the job was completed. I had to call several times to get them to complete the job. After the job was finished, they somehow never put it on file. The inspection wasn't completed. I wasn't notified of a completion report.
They did a great job with the project.
Scudder Roofing and Solar was very professional, organized, and thoughtful to come up with unique solutions to challenging issues. I highly recommend them.
Scudder roofing came thru on time and within the quoted cost to repair termite damage on our tar and gravel roof. Very clean work. I would highly recommend them.
Top notch work. Good work crews.