Scudder is responsive. The staff, with regards to roofing, is very knowledgeable, capable and very clear in their guidance and suggestions for roofing.

It was all predictable. I thought that they had good service. They were on time, and it was really nice of them to handle the rebates that we applied for. There were no surprises, which was nice. It cost what they said it would cost, it was scheduled on time, and no delays on the materials. I was definitely impressed. The fact that they're local and neighboring was really helpful, because they could be there fast.

Very pleased with the quality of the work that was done.

Professional and respectful team

Please refer to #18 Recognized Excellence

Professional and respectfully completed the inspection and repaired the areas that were suspected of allowing water into the home.

all in all I like your service, work and for me high price, although for this amount you should have had a guarantee
My friends will hear your company name if they need it.

On time, considerate and great workers

The Scudder crew worked through some of the warmest weather we had locally and did a wonderful job.

They provide organized project planning and execution. They provide high quality work and completed project. They have thorough communication and accessibility to everyone involved in the project.

They provide excellent customer service, superior workmanship and fantastic communication.

Scudder has roofed this house perfectly twice over the last forty years

High quality roofing company

They were very responsive to any changes that we made or problems that arose.

I researched five major roofing and solar installation companies. With my work order criteria checklist and on-site visit with each company representative, I selected Scudder Roofing as my preferred roofing and solar job contractor. Although not the least expensive contractor, Scudder's total package of services, open communications and problem solving ease, professional conduct of all work staff and helpful input at all service levels, job safety awareness and good work performance standards, all were more important considerations than the job cost factor. Scudder's business model was found to be customer needs driven and attention to high work performance standards.

Wonderful staff, great communication, professional work!

When I put the contract out to bid for work on my garage and house, Scudder's staff were very professional and organized. Their bid was relatively more expensive than other's but, since this work was being done early in the COVID pandemic and they seemed to have their act together more than other roofers, I went with them. However, once I sent the deposit, I felt like Scudder ghosted me. I would leave messages, or when I did get to talk to someone, they would shunt me off to someone else's voice mail where my messages were ignored. This went on for about 6 weeks until I finally contacted their estimator rather than the office staff and he was able to get the ball rolling. Scudder then came out and completed part of the work with two exceptions: 1. They didn't finish flashing the entire garage and 2. they said they were waiting on the skylight's I need to be manufactured, but when they came in they would return to finish the job.

So a number of weeks go by and I haven't heard anything from Scudder. I started the process of contacting all the numbers I had for them and leaving messages. I left a number of messages at their office over the next month but, once again, I didn't receive any responses. At this point I figured that since they hadn't collected the balance of payment they would get around to contacting me. And they did. About a year later.

In the end, the work was all completed about ~14 months after signing the contract. I think the quality of work is decent. And granted this all happened while the pandemic was creating difficulties for everyone. I think the icing on the cake was that when I finally received the bill, it stated there was a 20% added fee if the payment was late. Irony is not dead.

Excellent quality work and very good to work with.

The quality of the roofing job was great. The quality of the administration and customer service was awful.

Very through, Did what they said they would do.

The company is good, but the supervision of the work failed. It took a long time. It's almost been a year, and it's not completed. They gave me one price and then billed me an additional price after the job was completed. I had to call several times to get them to complete the job. After the job was finished, they somehow never put it on file. The inspection wasn't completed. I wasn't notified of a completion report.

They did a great job with the project.

Scudder Roofing and Solar was very professional, organized, and thoughtful to come up with unique solutions to challenging issues. I highly recommend them.

Scudder roofing came thru on time and within the quoted cost to repair termite damage on our tar and gravel roof. Very clean work. I would highly recommend them.

Top notch work. Good work crews.

Very professional, great quality!

A very professional and high quality team . Great staff and workers. Top notch.

Areas Of Satisfaction

Areas Of Satisfaction - The people were so professional. The job foreman was a doll to deal with.

Recognized Excellence

Recognized Excellence - There was no one who was not optimal and easy to deal with.

I would highly recommend this business. They provide excellent workmanship and they are very reliable and dependable.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied because when they left at the end of the day, I didn't even know that they were here. They cleaned up really well and they worked around my plants. The customer service was excellent and they were very neat.

I'd like to single out a couple of people. There were two gentlemen who worked on the roof most often. Rudy Garza, the foreman, was outstanding. His workmanship was high quality. His communication was constant. I can't say enough about how well he managed the property and roofing as it was done. The second was Jennifer Scudder, who worked through all the details of the contract, billing, invoice, and follow up. There was another woman in her group too, Jan. They were both extremely professional on how they managed everything I was trying to get done and how they worked with me in timing, billing, and everything else. Also, the first person I was actually introduced to was Gabe Sollecito. Gabe is the one who did the original estimate and wrote up all the contracts and made sure we knew exactly what we were getting. He was highly professional and very attentive to detail. I was so pleased with what they did there.

Areas Of Satisfaction

Areas Of Satisfaction - It's really the attention to detail that is most satisfying. Also, the quality of the workmanship and constantly keeping me informed every step of the way. I never worried something would happen that I didn't know about in advance. if they saw rain coming, they let me know they wouldn't be at the house, and if they had something that they needed to be delivered, they would let me know if it was going to be an extra day.

It was a pleasure to work with the people at Scudder Roofing.

Most impressed with the workmanship and clean-up policies of this company!

They are the best on the planet. I would never use anyone else. Their work is perfect.

Scudder Roofing is highly professional. The quality of their workmanship is top quality. The workman was efficient and unbelievably courteous. I highly recommend Scudder Roof.

I chose Scudder Roofing for my roof replacement project because of their reputation of great quality work and for being a local business. I received a lot of information and options to chose from during pre-sale and got great advice from the representative. All of the workers that installed my roof were on-time and very friendly. I was always notified ahead of time of any problems before any new purchases of materials. Overall, I think Scudder Roofing is a great company and would recommend them to anyone needing a quality roof.

Scudder is a very fine professional company. Their work is impeccable. When there was one tiny, easily fixable error, they fixed it immediately and offered to reimburse me for having my painter repair it. I would recommend them in a New York second.

Excellent work with friendly work crew. They kept the site clean and followed the schedule. There were some communication issues with the gutter installation but quickly resolved. Overall excellent experience.

Scudder was recommended by a friend as being the best roofing company in the area, and in my experience as well, that proved to be true.

I was very satisfied with everything. They made the process easy.

The sales, design and installation went very well. But after we were up and running we had problems connecting to the internet to monitor the system as advertised AND it has been a month and no inspections have occurred and no indication of followup with PG&E. I contacted the City Building Department and found that even though the permit had be pulled and paid for it had never been picked up and thus no inspections scheduled. I made contact with Tiffany today (11/20) and it sounds like things might begin to move again.

I had a great experience.

The field personnel at Scudder Solar were excellent. Their administrative team were not. Their communications with me were deplorable. I had to continually follow up with them.

I choose Scudder roofing mainly because I knew the company has been doing business in the area for many years, and that if something went wrong with the job they would make it right. After they completed the job, I am 100% satisfied with their work.

The most professional company that I've worked with! They did exactly what they said they would and were very clean. The men who did the work on my home were very friendly and helpful and did amazing work!

Recognized Excellence

Recognized Excellence - Jen Scudder and the two gentlemen who did the project were all great.

Scudder Roofing staff were very knowledgeable of all products when we were making the selection of materials and choosing the solar system for our home. The job was on time and far exceeded our expectations at the completion.

A tree fell on our house in 2/19. Scudder Roofing responded and their professional staff were spot on with the repairs. Rudy and his crew were friendly, helpful and did great work. Thanks.

Areas Of Satisfaction

Areas Of Satisfaction - Such nice workers, clean up excellent, helped with change order charges( to make apply to insurance). Ophelia always great to work with too!

Additional Comments

Additional Comments - Overall service was great down the line. Great product also.

Recognized Excellence

Recognized Excellence - I was impressed by the whole team.

Scudder was the most professional and courteous with the entire project. Spoke with other roofing companies and went with best one!

Recognized Excellence

Recognized Excellence - One person didn't shine more than the other. Everyone was exceptional!