About this company
Window World of Western Massachusetts
Window World of Western Massachusetts is your complete exterior remodeler, specializing in windows, doors, siding, roofing, gutters, garage doors, skylights and more in Hampden, Hampshire, Franklin, and Berkshire counties.
Types of work
GuildQuality surveys
Badges
Photos 9
Satisfaction
Of 2714 surveys sent, 1401 were responded toReviews 1333
Of 1401 respondents, 1333 left a reviewRecent reviews
Christy D.
Dennis M.
Bob A.
Beth B.
Bonnie B.
Review in Amherst, MA
I am likely to recommend.
Rusty C.
Paul C.
Review in South Deerfield, MA
This is the fourth family house we have done over with Window World. Always satisfied with the crew and the product. We highly recommend Window World and the crew leader, Arial.
Additional comments
Recognized Excellence
Recognized Excellence - Arial the lead man was extremely professional. He carefully explained everything.
Response
Tony A.
Additional comments
Communication
Communication - I would rate this 6 stars.
Recognized Excellence
Recognized Excellence - Nick was excellent. He's the owner. Josh and Seth were excellent. Those are the only three that I met besides the workers. They were all excellent.
Areas For Improvement
Areas For Improvement - No areas fell short of my expectations. Everything was great.
Areas Of Satisfaction
Areas Of Satisfaction - Everything was exceeded. Everything was excellent.
Response
Pamela T.
Response
Heather L.
Response
Christine D.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Window World exceeded all of my expectations.
Additional Comments
Additional Comments - Window World was very professional and completed the job they said they would in a timely manner.
Response
Gregory C.
Response
Judith H.
Additional comments
Recognized Excellence
Recognized Excellence - Very professional, organized polite answered all my questions, down to earth easy to talk to.
Response
Debra S.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Quick and efficient work in one day
Response
Jay D.
Irma L.
Review in Chicopee, MA
They were very professional and did great work.
Additional comments
Additional Comments
Additional Comments - They are very professional, their follow-up is excellent, and they do what they say they are going to do when they are going to do it.
Response
Deborah M.
Response
Leslie B.
Additional comments
Additional Comments
Additional Comments - We have not yet mentioned Grace who was very knowledgable helpful with suggestions and patient with our questions. Also every office staff person we dealt with was very efficient, and responded in a timely manner, really great. Tim of course was the first person we contacted and was a great guide re: products and choices. great salesman.
Response
Daniel F.
Response
Laura H.
Additional comments
Recognized Excellence
Recognized Excellence - Jeremy
Response
Timothy G.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Entire experience was excellent!
Response
Jones B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Efficient and friendly.
Areas Of Satisfaction
Areas Of Satisfaction - Project completed as promised. Looks great. Entire team was professional, on time, and friendly. Follow ups both at residence and by phone customer service confirming our satisfaction is a nice touch.
Response
GuildQuality
Feedback report
