Roof was completed as expected. Nothing stood out to recommend.

Professional, helpful

Contractor Knowledge

Contractor Knowledge - They advised us of our options and made helpful recommendations without any pressure.

Professional & Organized

Professional & Organized - The whole project ran on time.

Communication

Communication - They walked us through what to expect with the process and kept to that. On site, they discussed with us what they planned and informed us of progress each day.

Installation Crew

Installation Crew - The crew(s) arrived on time, worked hard throughout the day, and did an impeccable job cleaning up so that our dogs were safe in the yard.

Shingle Appearance

Shingle Appearance - Yes, it looks like we have a new home!

Clean & Safe

Clean & Safe - Yes! We were concerned about nails or staples because we have two dogs who play in the backyard. After the first day, we went out to inspect the cleanup before letting the dogs out, and we were so pleased. Not a scrap was left behind.

Work Done Right

Work Done Right - Absolutely!

Problem Resolution

Problem Resolution - Yes. Only one challenge was brought to our attention during the project. It involved the flashing around the chimney. The foreman advised of the situation and explained how he would resolve it. We went with his recommendation and are very happy with the results.

Schedule

Schedule - Absolutely! We were amazed at how efficiently they worked.

Appointments & Meetings

Appointments & Meetings - Yes, for each and every one.

Value Received

Value Received - And beyond.

See It Near Me

See It Near Me - Happy to give recommendation and have house viewing upon request.

Areas For Improvement

Areas For Improvement - Absolutely NONE

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded our expectations in every way.

Recognized Excellence

Recognized Excellence - Really, everyone was exceptional. Grace in particular was kind and patient. She even sat with me personally to complete the contract and financing application online, due to my technical challenges. That's above and beyond.

I’m beyond pleased with Window World. The company did a fantastic job installing my new front door, roof and siding. I can’t say enough good things about them. The installation teams arrived on time, cleaned as they went along, and were extremely professional.

Types of work

Types of work - They did a great job.

Recognized Excellence

Recognized Excellence - Tim, the owner, was outstanding. The two installers were spectacular.

Additional Comments

Additional Comments - I am very happy with the service, and I will use them again.

Clean

Clean - They left it cleaner than it was when they started!

Quality Of Workmanship

Quality Of Workmanship - Very detailed!

Recognized Excellence

Recognized Excellence - Tim, his entire family and the ladies in the office were extremely helpful. Ariel who did the installation was very detailed and communicated all the details of the install and how to operate the windows and sliding door.

The guys were great. They showed up on time and got right to work. They addressed any previous issues the roof had and corrected them properly. Cleaned up the ground below and made sure to not obstruct any landscape. Would highly recommend them to anyone who needs a professional quality roof done to the highest standard

Shingle Appearance

Shingle Appearance - The shingle color was exactly what we wanted and it came out flawless

Recognized Excellence

Recognized Excellence - The entire crew installing the new door, did a great job.

Areas For Improvement

Areas For Improvement - no shortfalls whatsoever

Areas Of Satisfaction

Areas Of Satisfaction - All of the personnel were exceptional from the beginning of making a decision about which door to the completed installation.

They left one item behind that they need to come get.

Recognized Excellence

Recognized Excellence - John, the foreman, was good.

The quality of the product surprised me. I didn't expect it to be as good as it turned out to be.

Quality Of Materials

Quality Of Materials - I am very satisfied with the quality material used.

Schedule

Schedule - Yes, they definitely adhered to our agreed upon schedule

Recognized Excellence

Recognized Excellence - I would like to recognize Brandon for his recognzize exceptional service.

Shingle Appearance

Shingle Appearance - Great product. Great warranty. More then pleased with the product

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with all areas of the project. From being on time to quality workmanship and staying with in quoted price.

Additional Comments

Additional Comments - Roof, gutters/gutter guards, windows, doors and deck. Each crew that came was great. Professionalism at its finest.

The entire experience from start to (almost) finish has been amazing!

Contractor Knowledge

Contractor Knowledge - Answered any questions we had immediately

Professional & Organized

Professional & Organized - Each crew has come fully prepared for their projects and have been wonderful about cleaning up.

Shingle Appearance

Shingle Appearance - Our new roof is absolutely beautiful!

Recognized Excellence

Recognized Excellence - Every person on the crew was excellent

I highly recommend Window World and will be using them for my next project.

Recognized Excellence

Recognized Excellence - I really can't say enough about the professionalism about the installer I had. Ariel was so courteous. Couldn't ask for better.

Contracted to have a new front entry door installed and shutters replaced. Jonathan and his crew were professional and courtesy. They arrived at the beginning of the appointment quoted arrival time, explained the process and kept me informed every step of the way. The results are beautiful with quality finish work and exceeded my expectations. Jonathan and his crew cleaned up after installation and we will use Window World for future projects because of the quality service we received.

Recognized Excellence

Recognized Excellence - The initial employee who came to look at the project, the window crew, the garage door crew, and i'm going to call him the PM