The company has reasonable prices and quick turnaround. The downside was not using enough screws to secure the windows. I had to provide guidance to make sure they used enough screws when installing the windows, which I should not have had to do.
I enjoyed working with Window World. They have good-quality windows for the price. Both times I used them, we had some issues during installation, but on both occasions they corrected the issue and made it right again.
I am extremely happy! I would give a 10-star rating if I could!
The installation went perfectly. We were very pleased with the process.
As a repeat customer that will never return, I suggest you revamp your entire installation team training and credentials verification. I have experienced very substandard installations on multiple occasions. Complete failure in terms of workmanship, accountability, and support.
Window World is a failure in installation, planning and field management.
I believe you won't change your very substandard operations and will continue chasing dollar signs rather than actually putting the customer first. I will absolutely refer people AWAY from doing business with Window World. This is a dangerous, unstable organisation in every aspect of the business
I love the look of my new windows
11 out of the 15 windows will have to have some small repairs and paint touch up on the outside frames. We love the windows though.
The overall process from purchase to installation was much easier than anticipated.
Communication, on time and efficient
I wish more attention had been given to the doors before they were delivered. Both French doors that were the second set (the first were ordered in the wrong size) were damaged. They are scraped up
Definitely 100%
Worst experience I’ve ever had dealing with a company.
The sales rep was helpful and informative, as was the crew.
Great price and services
I have recommended Window World of Houston to family and friends. I'm extremely satisfied with the entire process in my experience with the company from start to finish. Surely, one of my referrals shall find their way to the Window World when the timing is right.
Quick easy and honest!
They did s great job putting in two doors . Would highly recommend . The crew was very helpful and they did not make a mess
Came in and did the job quickly
Window World was fast and polite.
Professional service from beginning to end
The salesman was great, and thorough. I had two issues. The installers installed the windows fine, however, when they did the caulking they did not make us aware how tacky it would be and for how long. They did not do a good cleanup on it. They were not very communicative about when they would come, and the clean up was not great.
Clint Conley is someone who I have been working with for a long time at Window World. He is always extremely helpful and flexible to my needs.
Installation team was great! The 3 month wait for the door seems a little long.
Pro salesperson with lots of experience. P
Best value available