Scott made the ordering process very easy. The installation crew were great— no problems removing the old windows and installing the new windows. Very professional! They worked quickly and when they left there was no debris left.
Good customer service and fair pricing
On time , perfectly installed very professionally
Great communication, excellent sales representative, they did an awesome job cleaning up after the project.
From the in home estimate all the way to the install the process was super easy and the service was great. The price we paid was so much lower compared to other companies but the quality is definitely still there. This is our second time using Window World for a whole home window upgrade and we would use them again in the future if necessary. Thank you Robin and the install guys y’all were great.
Installers were good. And customer service was helpful. But the estimator that came out took extensive notes, wrote up the written order like we talked about and I signed. He placed a wrong order and then left me a voicemail basically calling me a liar, which I don’t take kindly to.
Efficient, affordable, professional.
Arrived on time. Maintained area so it was not dirty. Worked quickly.
Very polite, efficient installation team.
Sales representative was great!
Great price, great job…
Quality of material and professionalism of workers.
Didn’t clean up, left scuff marks from the ladder on newly painted wall, didn’t put the blinds back up, didn’t leave any after care instructions. For the price point I expected more care.
Professional personnel, reliable service
The windows that I ordered were built completely opposite of the measurements that I gave the designer, so I could not even use them and/or return them.
I am completely satisfied.
I was very pleased. I am very likely to reccommed them.
They were professional. The price was very reasonable.
From meeting with Derek in 2021 for the complete home window replacement to ordering , scheduling and delivery with Cory for this single window. Seamless process.
Good job on schedule and they came back to update needed changes without issue.
Everything from salesperson Dustin solice to the awesome install crew were awesome. Zero pressure and courteous during the process.
I was so totally delighted with the whole process. The salesman (Daren) was knowledgable about the company and really sold me on the quallity of the windows and the installers. The price was better than I expected and the delivery time was exactly what the salesman had promised. The installation crew did a fabulous job - Juan, Hector and Willie were polite, courteous, efficient and just really nice guys!! When a problem was identified when they first arrived to insall I was immediately able to contact the project manager who had called that morning to introduce himself and offer assistance with any questions. We were able to resolve the problem in a win-win fashion that really impressed me. They turned what could have been a disaster into a real blessing for me. I had not planned on doing all my windows because of space constraints and needing to move furniture around on my own. Because of the error with the window order and Juan's encouragement abouot how much actual cleared space would be needed I got windows in the two rooms I didn't thinkg I'd be able to get to until next year. I am just tickled pink with my new windows!! They are even nicer than what I expected to get, with additional features I didn't realize I was getting for the price I paid. I am not only likely to recommend you, but have already done so to several people to let them know that if they need windows, doors or siding they should check with you guys first. Initially I was worried because I'd never heard of Window World but after the assurances of the salesman and some research I did about reviews for this local franchise I was totally convinced that I was making the right decision. While it's a lot of money it's not nearly what I thought I would have to pay through one of the big outfits that I see on TV ads all the time. Thanks to Window World I am now the proud owner of a home with all new windows - for the first time in my pretty long life. I don't think I could be more pleased - I was literally dancing around the house after they left I was so excited!!!
Everything went smoothly. Great customer service, installers, and salesman.
I was happy with the salesperson and would rate them 5. They came in and set up in my house with dirty rugs. They didn't clean and cover up devices in the house. I would've done it if they told me to. They didn't clean the dust and everything around my windows. My caulk is full of dust. It wasn't a very professional installation crew in my opinion. I would rate them 2.
Some of the doors were installed very nicely: the patio door, the upstairs balcony doors, and another door. The customer service is perfect. The guy who handled this from the beginning responded promptly. If I shared something with him, he took care of it. The installation is mostly fine. Some of the people didn't pay attention to the job they were doing. In some cases, I had to tell them to use more material around the door.
Great windows and excellent work.