The crew was professional and respectful of our property. The overall price was affordable.
Sales and overall communication was good. They stand by their product and try to address any concerns. Gave only 4 stars because we have a caulking correction which they will be addressing.

Communication, communication, communication!! Whether it’s a phone call, an email or even a text message, I was always updated throughout the entire process.

They were very thorough in their work and in handling things. They pick up after them selves. My condo never got dusty everything was left clean. They were also very friendly and answered any questions that I had. Very hard working guys. I recommended Window World to my neighbor and they are also thinking about having their windows replaced by you. Thank you Window World !!

Craftsmanship is very low

They were super easy to work with. It was also super easy to purchase the windows.

The salespeople were pretty good. They were pretty cut and dry. They came to my home and measured the windows. They never jacked me around and gave me a good price. That's kind of what I liked with Window World first off. They were really quick putting the windows in. I just could not believe they did my whole house in about 4 hours. They did forget one window, but the manager was all over that issue.

The gentleman that came out here to help us with the purchase of it was very helpful and very knowledgeable. When they came in to install, I think 15 windows, they did it in under four and a half hours. Everything was pretty much fine.

My sister's previous home has Window World windows and Andersen. She showed me the windows and how they work.

She also recommended me Window World.
Before, I selected Window World to replace my windows, I searched for a video of how they get replaced. I never found such video.

Dustin, sales person did not thoroughly explained how the windows were going to be replaced.

My assumptions were replace/repair any damage wood or siding around the window frame. That was not the case.

Once the windows were being replaced, I realized some of the siding and flashing needed to be replaced.

I later hired someone to replace the window trim, siding, and flashing around the window.

The workers were very professional and courteous.
Since I have OCD, I immediately vacuumed behind them once they finished with a window and moved to the next one until they completed the work.
I advised them that I have pets and any broken glass left behind would cause them harm.
Plus the broom they tried to use was not as productive as a vacuum.
It was a hot Saturday when all windows were replaced that I had to offer them hydration drinks.
I did not want for the workers to show me that every single window was working properly since it was late in the evening.
I'm all about spending time with the family.

Overall,
Dustin, the salesman was professional, and showed me different options and upgrades without the hassle.
Since I had already made up my mind to purchase from Window World, I was not pressured by Dustin.

The workers who installed the windows were
professional, courteous, and respectful.
I appreciate Window World looking out for my safety by having their workers wearing a uniform shirt and their identification provided.

I love the basic classic wide white trim around the windows. I enjoy the natural light beaming inside the home.
My home now stays cooler and warmer inside.
I definitely love the bathroom windows, the frosted glass.

My entire interior and exterior home looks amazing.
My 4 fur babies can truly enjoy the clear view through the window and enjoy the breeze too.

I would definitely recommend Window World and reach out again in the future.

I chose Window World over
Windows by Andersen and Window World of Houston.

Happy Customer and family,
Dalila

While we like our windows and have also been pleased with our windows in our Waco home. It is difficult to recommend when we have waited several months for a problem to be resolved.

We did not have a good experience with the salesman. When we first set up an appointment for a quote, we requested to have our windows and doors replaced. The salesman came prepared to show us windows but was not aware we were interested in doors as well. The salesman gave us information on the doors but was rushed due to his next appointment. He took our door order but did not get the correct front door color we requested and ultimately lied about our door request during installation.

The team was competent, respectful, thorough and the windows are beautiful!

Your employees were very professional. They were very good at their jobs and one of the main things that impressed me the most they did not leave any kind of mess. Everything inside and outside was cleaned perfectly. Actually window world was the first contractor that has come into my home and done such a professional job over the last five years so thank you for your great service.

Dan was excellent, the best prices, installation was excellent and quick

Professional and great overall job!!!!

The windows are great. every bit of what they said it was

The windows look great and the team installing the windows did a great job. Immediately, after they completed the job, you could tell that there was an improvement with the temperature of the home.

Very friendly and do a great job

I liked that what is reviewed during your estimate meeting is exactly what is delivered the day of installation.

Prompt, efficient, quality work.

Window World was really easy to work with and did a fantastic job.

Good quality and price with professional people. Thank you

Everything was fine, and I would recommend them to a friend!

Excellent guy that did our measurements and the windows are just as promised.

The crew was very professional and polite. They were also very efficient. Jose was awesome. He explained everything. And honestly it is because of them we are getting more windows

Window World was very fast and clean. I was completely satisfied from beginning to end.

The installers did a fantastic job.

The quality feel of the old door was better than the new ones. The new ones shut very lightly, the overall seal does not appear as sturdy as the one I had before.

The workers did a good job, but they inadvertently disconnected my freezer and I lost hundreds of dollars in frozen food/meat over the week. (I went on a business trip once they were done). Bad luck.

The windows are very nice, and we are happy to get the job done, however I am a 75 year old man, and having to remove and then reinstall the drapes, shades and furniture was torture. I have had windows replaced in other homes before, and NEVER had to experience that agony. Maybe you should consider a fee based service for this part of your install.

I was dismayed to discover that on installation day all my windows had an alarm sensor that I had to remove and rewire. Had the rep told me this, I would have bought windows somewhere else. As it turned out, the removal/rewire was relatively painless, only costing me a little time and electrical tape. BUT the rep should tell the customer. As it was, I had no choice, and no time to consult with a professional; not a good feeling. Lastly, the install crew was polite, friendly and efficient; however they could have been more diligent in the cleanup process.

Window World is a company I would recommend to anyone, they made everything very stress free from the Salesman to the institution. The Salesman explain the windows perfectly and showed how amazing they are, the installers were very professional. They came in and installed the windows and cleaned up and they were in and out in about 3 hours. They also explained everything about the windows before they left. Window World is an amazing company with an amazing warranty

Really disappointed the installation crew ruined my overall interaction with the company. Still waiting on a call back to resolve.

Quality and good services

They did an excellent job from what I can tell. They immediately started in task and did not stop till work was complete.

Excellent products and excellent worker's. The workers were very kind and respectful. The windows looks beautiful.

They also replaced my back door. The rubber molding has already broken because it is too thin. Windows are wonderful.

Very impressed with the entire install . . Workers were trained well and it was done timely .

First 4 windows were made with wrong measurements and we had to stay home another day for installation of those. During installation both times they did not cover the floored inside the house properly and walking through the window opens and walk with dirty shoes on my rug. Took pic and text supervisor before they did something about it. Found glass all over the house way away from window days after installation.

The windows are awesome and were installed in a timely manner. Everything was picked up afterwards and cleaned up. We will be getting the rest of the house done by window world shortly!

Scott made the ordering process very easy. The installation crew were great— no problems removing the old windows and installing the new windows. Very professional! They worked quickly and when they left there was no debris left.

Provide better protection when removing the old windows. Lots of small pieces of glass left behind.

Salesman was on time knew his products and took my concerns in the selection. Crew was on time worked very carefully and did a clean installation

Good customer service and fair pricing

On time , perfectly installed very professionally

Great communication, excellent sales representative, they did an awesome job cleaning up after the project.

From the in home estimate all the way to the install the process was super easy and the service was great. The price we paid was so much lower compared to other companies but the quality is definitely still there. This is our second time using Window World for a whole home window upgrade and we would use them again in the future if necessary. Thank you Robin and the install guys y’all were great.

Installers were good. And customer service was helpful. But the estimator that came out took extensive notes, wrote up the written order like we talked about and I signed. He placed a wrong order and then left me a voicemail basically calling me a liar, which I don’t take kindly to.

Efficient, affordable, professional.

Arrived on time. Maintained area so it was not dirty. Worked quickly.

Very polite, efficient installation team.
Sales representative was great!

Great price, great job…

Quality of material and professionalism of workers.