They were prompt, very professional, and the windows are nice. The delivery was timely.

Yes, I am very likely to recommend Window World! Having to replace 17 windows is quite an expensive undertaking, with that in mind, we decided to get 3 different bids. While we really liked all of the salespeople, only WIndow World met the look and price of what we wanted. Our sales representative, Per, couldn't have been any nicer or more responsive. His knowledge made decision making that much easier. However, before making our decision, we decided to look at both BBB and Yelp reviews of all three companies that we were considering. The Yelp reviews of WW had some with very negative feedback regarding the installation process, some showing pictures that were very alarming.So much so, that I was ready to go with a different company. I shared the reviews with Per, who assured me that we would have a flawless installation. He reminded me that the Yelp reviews did not reflect the BBB reviews. Preferring the look of the WW windows, we decided to trust Per. We are SO GLAD WE DID! The installation process and outcome were beyond expectations! The company was very communicative before, during and after the install. The crew that installed were professional, polite and detailed. The windows look amazing and their skill level was extraordinary! We faced some challenges due to our need to replace some rotten wood. The WW crew adapted the installation to allow for our handyman to replace the wood. They then made a second trip to our house to patch his efforts into their beautiful windows. Everyone was respective of our home and belongings. Everything was left in clean condition and what I thought would take all day was done by 3:00 in the afternoon. I am now very suspicious of the negative Yelp reviews that I read. Our installation experience was 100% positive. The fact that they sent a crew back, at no extra charge, to insure that the repaired wood siding and trim worked seamlessly with their windows shows that they are concerned about customer support and happiness, especially since the issue of concern was on work that was done after their installation.

Cost, quality, made in the USA, energy efficiency windows, professional, great communication and installation is quick.

We had an awesome crew. They came in here and knew what they were doing. I can feel a difference in my house already.

The rep Jack was absolutley amazing and very accommodating.

Products, Professionalism, Pricing and overall outstanding ratings from their customers is what led me to do business with Window World. Money well spent.

On time, prepared and clean job site

The professionalism and care put into getting the job done is Top Tier!

They were good at what they do.

very fast and communication is superb.very nice workers.

When my salesman, Andy, gave me a price, he did not notice i needed caps. When Fred arrived for the installation, he was upset first of all that there was no caps, and second of all, that the curtain brackets were still on the frame, and weren't removed. The printed instructions from you, that i gave my tenant, did not state to remove those. Therefore, HE was very upset, my tenant was upset and so was I. i started to shut it down at that point. Tenant says she will get her grandson to take them down. The teenager returns with a screwdriver. Fred goes to get his drill. The boy never held one in his life, so Fred tells him, "Well, u fixin to learn!!!!" The boy messed up twice in a few seconds, so when i left the 78 year old lady was on a step stool with the drill. i had to walk out. What kind of man would let the elderly customer use a drill for a 10 minute job that we were not instructed to do? i wanted to shut it down again, but knew you had my $3000. My husband also noticed all the windows needed a 1/8" caulking all around each window. The supervisor yesterday asked Dennis to do it, and he willingly did it.

i was very appreciative for the discount i received for the capping.

Dennis and his two helpers did a great job yesterday. They worked very hard until dark. Brought the paper to me to sign and were very nice, courteous and professional. All of the supervisors were excellent and very professional!!!

While i'm on a rage, after i got the price from Andy, i received 6 periodic calls asking if i was ready for the work to be done. told them no, because i was getting prices, because i had another house right across the street with, I think 20 (not sure) windows to be replaced, I think the estimate was $13,000. i asked for a price break to get both houses done at one time. "We don't give discounts". "oh well, you just lost $13,000 to save $500. i have a good friend that called 6 months ago, A roofing company that i was one of his first customers, that does windows too now. He was cheaper, but i wanted to deal with a company with a lifetime warranty, because i didnt get far enough with them to find out if they offered that, and not sure how long a smaller company would be in business. Of course, I wanted the best for my rental investment of 10 houses for me and 5 together with my brother. i think i will .try the roofing business for the house across the street.

I just can't stand to get a quote and when it's over and done, it cost an extra $!000. That's one of my pet peeves, that i have to pay for someone else's mistake. I usually don't write reviews. I just suck it up, but you insisted. Sorry, but yes, I am disappointed and really didn't realize you used subcontractors. i thought you had your own professional people and was waiting for this big blue lettered Window World truck or a truck pulling a trailer, and here comes the pickup truck with a man that woke up on the wrong side the bed!!!

P.S. my husband is in the background saying he saw on tv that Andersons even clean the windows after. i had to call the supervisor to see if the tenant could remove the huge window world sticker that was left on.

PSS i will also pick up your advertisement sign in the yard. Many people call me for recommendations, and I sure don't want to steer them wrong!!!

I love my new windows

yes, Window World always provides great service and affordable prices

The time it took to make the window and get it to install was a little longer than what I would have liked. I was kind of in a rush to get this window replaced but Window World couldnt make my time frame so I had to get someone else to meet the installer. Window looks good. Install was done right. They could have rehung the blind they took down but they did a good job and would recommend if you can wait a few weeks.

A family member recommended them to us, and all 3 family members have been pleased.

The sales and the products were great, but the installation was poor, and the installers were not so great.

I have used them for a while now and even though I ran into an issue with a new installation, once I advised them, they resolved it immediately. The customer service of this company is top tier, something we don't see a great deal of anymore.

I was told that they don’t use subcontractors, that was a lie.

2 hrs late than what we were told- with absolutely no communication.

Communication was difficult because of extreme language barrier.

Balance was suppose to be collected at time of completion. Then showed up on my visa without knowing .

Windows were filthy, mentioned it to the workers , they walked out.

The service was excellent. They were a little expensive. The guys who came and put it in were excellent.

I was very satisfied with the crew who came to do repair work.

Amazed at my new windows and the look and difference they makes my house looks

I liked how efficient the job was done well by experts

I was very happy with the service.

Very nice windows and one day install, very satisfied

This is my second time using Window World, and I have already referred friends and family to them.