About this company
Window World of Akron
Window World, Inc. employs and trains professional installers who adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 961
Doors 3
Siding 1
GuildQuality surveys
Badges
Guildmaster Award Winner
20 Consecutive Great Reviews
Actively Surveying
20 Consecutive Great Reviews
20 Consecutive Great Reviews
10 Consecutive Great Reviews
20 Consecutive Great Reviews
5 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
Satisfaction
Of 2972 surveys sent, 1350 were responded to
Communication: Appt Setting
The Window World of Akron staff was courteous and professional when setting my initial sales appointment.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
98%
Clean & Safe
The job site is kept clean and safe.
97%
Installation Crew
The Window World of Akron installation crew was organized and professional.
95%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Final Walk Through Satisfaction
The installation crew conducted a thorough final product walk through with me, when the project was completed, to ensure I was satisfied with every detail of the installation.
92%
Likely To Recommend
I am likely to recommend Window World of Akron to a friend.
91%
Reviews 1253
Of 1350 respondents, 1253 left a review
No rating
Recent reviews
Review in Alliance, OH
We have done several projects with them, and the guys who come out have all done an excellent job.
Shari H.
Review in Canton, OH
I thought they did a good job, and it is a good product. When the left, the windows were dirty. You buy the product, but you can't see it because you have to clean them. Everything else was fine. You spend $7,000 on seven windows, and you have to clean them when they are done.
Response
Window World of Akron Thank you so much for your wonderful feedback and for recommending Window World of Akron! We're thrilled that you're pleased with the quality of your seven new windows and that Eric Gibbons and our installation crew provided you with friendly, professional service throughout the process.
I sincerely apologize that the windows weren't cleaned before our crew left. You're absolutely right—after investing $7,000 in new windows, you shouldn't have to clean them yourself to see the beautiful product. This doesn't meet our standards, and I appreciate you bringing this to our attention so we can address it with our team.
We're grateful that you'd serve as a reference and recommend Window World of PennOhio to others. Thank you for trusting us with your home!
Janis W.
Richard B.
Anthony M.
Shelly B.
Kevin W.
Jordan D.
David K.
Randy B.
Gina L.
Michael M.
Response
Window World of Akron Thank you so much, Michael, for your wonderful feedback and for recommending Window World of Akron! We're thrilled to hear that you experienced prompt service, quality workmanship, and professionalism throughout your entire project.
It's fantastic that Rockford Estep and our installation crew exceeded your expectations with their knowledge, organization, and effective communication. We're especially grateful that you're willing to serve as a reference and participate in our referral program.
Your satisfaction means everything to us at Window World of PennOhio, and we truly appreciate your trust in our team. Thank you for choosing us for your project!
Villie H.
Jackie G.
Marilyn F.
Everybody is happy with the service!
Response
Window World of Akron Marilyn F., thank you so much for your wonderful feedback! We're thrilled that everyone is happy with the service and that your renters were impressed with how clean the process was. It's fantastic to hear that Brandon Smith provided such professional and knowledgeable service, and that our installation crew delivered excellent workmanship.
We're delighted that the presentation resonated with you and that everyone is loving the new windows! Window World of PennOhio and Window World of Akron are committed to delivering outstanding experiences, and your positive comments mean the world to us. Thank you for trusting us with your project, and we look forward to serving you again in the future!
Allen L.
Response
Window World of Akron Allen, thank you so much for this outstanding feedback and for choosing Window World of Akron! We're thrilled that Eric provided such knowledgeable, pressure-free service and that our installation crew completed all 17 windows in one day with excellent results.
We truly appreciate that you've already referred a friend who has placed an order. Regarding your referral reward, we sincerely apologize for the oversight. Please reach out to us directly so we can ensure you receive your well-deserved referral credit for your friend's purchase.
It's wonderful to hear the entire process exceeded your expectations, from scheduling through final walkthrough. We're honored by your willingness to serve as a reference and look forward to working with you again at Window World of PennOhio!
Mike B.
Beverly B.
Paul A.
Tom H.
Lianne G.
Mark R.
Ann L.
Stan G.
GuildQuality
Feedback report
