I would highly recommend Perez to others. The entire experience from project creation/quoting to implementation exceeded my expectations.

These guys are awesome in every way. Golden Rule Builders did a great job. The worksite was clean, they did excellent work, and I couldn't be happier with it.

100% would recommend and did recommend to family already. We had an easy time with what could have been a stressful kitchen remodel. We are very happy.

I was informed each day about which contractor was coming and at about what time. Garry was amazing in keeping all the balls in the air, so every stage of the project ran smoothly. Both Garry and Jeff were polite, informative and easy to work with.

The detail and thoroughness in the planning process and Garry has been great to work with. He works hard to see that we are happy with the progress and outcome.

Man in charge of actually doing the was excellent

They do a great job. They are easy to work with and make it easy.

Golden Rule clearly listened to me, the evidence being they delivered a high-quality bathroom, kitchen island, and flooring better than I could imagine. Even though we were a smaller project, we were treated as if we asked them to build us a 10,000 square foot home. They were respectful, skilled, knowledgeable and kind. Not only is their craftsmanship quality, but it is also individualized and lovely.

Attention to detail was very appreciated. Leo’s team does great work.

For the home build and basement work, we had a great experience from design to move in. But the experience has not been good so far on the latest project to install an underground conduit for future electric to our barn. The rest of my responses to this survey will reference the current sidewalk job only.

See below

They are doing well overall, but a little more attention to details/communication would be great.

Golden Rule sticks to its mission to treat their customers the way they would like to be treated themselves. They provide an honest and reliable construction model - one you can depend on to be there for you over the years. They stand by the quality of their work, and if there any issues, they address them to their fullest ability. Reliability and honesty are their strengths, and hard to find in this industry.

Yes! We have already recommended to friends that are preparing to work with Paragon.

Concern For Needs

Concern For Needs - We wanted to make our laundry room a place that was more accessible and minimized issues with the pipes freezing in the cold weather.

Sales Solutions

Sales Solutions - Everything was up front and reasonable.

Follow Up

Follow Up - Always. Follow through for answers always immediate.

Professional & Organized

Professional & Organized - Yes. Every one on the team was professional. Zach always answered my list of questions and Joanna always able to follow through on small and big fixes.

Schedule

Schedule - Always.

Communication

Communication - Always immediately responds!!!!

Installation Crew Professionalism

Installation Crew Professionalism - Very clean and makes the process as easy as possible.

Construction Quality

Construction Quality - Absolutely!!! Perfection.

Clean & Safe

Clean & Safe - Yes!!! So clean always!

Value

Value - We prefer an upscale version with consciousness to spending and we definitely are happy with the final outcome.

Areas Of Satisfaction

Areas Of Satisfaction - Always!! Communication is amazing. Professional and friendly. Help in picking out the details with Abby was amazing. So happy with the final result. Zach and Joanna perfection in details and follow through.

Recognized Excellence

Recognized Excellence - Jeremy, Zach, Joanna

Additional Comments

Additional Comments - This company is amazing and we wouldn't use anyone else. Already have our next project set up to execute in the near future.

Professional, knowledgeable, and friendly beginning to end

Far and away the most professional design and build organization we've engaged.

I selected GRB because of its connection with NVBIA and our salesperson, Dennis. I believed that working with a larger builder familiar with rules, permitting, and local processes would help simplify a complex project. I also understood that contractors would be available to begin quickly. Unfortunately, that has not been our experience.

The project got off to a difficult start due to zoning and permitting changes that we were not aware of when we signed the contract on February 20. This resulted in a one-month delay and additional expense because the county required a permit and building review that had not been anticipated.

The permit was issued on March 27, but we then experienced another delay while working through clearing requirements. In order to move the project along, we agreed to handle the clearing ourselves, and that was completed on April 15. After that, we had another month-long delay waiting for a concrete company to “work us in” for what should have been a straightforward concrete pad.

The concrete pad was finally installed on May 12, and we are hopeful the project is now moving forward. That said, we still do not have a confirmed start date or material delivery date for the metal barn installation.

We did not expect the project to begin this late — nearly three months after signing the contract. The delay has also created complications with NOVEC’s installation of the infrastructure needed for the larger project.

At this point, we are hopeful that the installation phase will go more smoothly and that we will have a better experience moving forward.

I will eagerly recommend GRB to anyone and everyone interested in construction projects. I will warn them to keep an eye on some of your sub-contractors, however, as they do not always share your passion for quality and integrity. You are by far not the cheapest, but if you want the job done right, with quality from a company with integrity, then there is no other option than GRB.

Quality work and wonderful customer service

Areas Of Satisfaction

Areas Of Satisfaction - This is my second project with Paragon and I will use them again. Quality work and the best customer service hands down. Friendly staff and they stand behind their work. Scott, Les, Kevin and Shelley take pride in their work and what they do.

Recognized Excellence

Recognized Excellence - Scott had been a pleasure. He listens to my needs and make suggestions based on my budget and my style. Les was also a great project manager. He even came over on the weekend when the wind almost blew over my porta potty and fixed it.

Can't beat their professionalism

Concern For Needs

Concern For Needs - Yes, he made sure we were on the same page at all times

Sales Solutions

Sales Solutions - Yes Always

Follow Up

Follow Up - Yes, always

Professional & Organized

Professional & Organized - Very

Schedule

Schedule - As best as could be managed

Project Manager Professionalism

Project Manager Professionalism - Outstanding

Communication

Communication - Daily

Installation Crew Professionalism

Installation Crew Professionalism - As always

Construction Quality

Construction Quality - Can't be beaten

Clean & Safe

Clean & Safe - Daily

Value

Value - Very much so

Areas For Improvement

Areas For Improvement - None that I'm aware of

Areas Of Satisfaction

Areas Of Satisfaction - Totally satisfied from the beginning to the end

Current Referrals

Current Referrals - Not yet but given the chance I will certainly recommend them

Recognized Excellence

Recognized Excellence - They all performed exceptionally.

I am highly likely to recommend GRB to a friend. The level of detail shown in relation to our projects has been outstanding. GRB has been easy to work with. Our project manager, Brian, has ensured our satisfaction with our complex projects. We did not want to use a fly by night company, we wanted trusted members of our community working on our home. I felt confident using a company that has been in business for many, many years. I am so glad we made the investment in our home by using GRB.

Project Manager Professionalism

Project Manager Professionalism - Everyone was always professional and friendly

Communication

Communication - Communication is possibly the biggest reason we chose to use paragon a second time. Their communication is second to none

Installation Crew Professionalism

Installation Crew Professionalism - Best install crew, their experience and passion shone through

Areas Of Satisfaction

Areas Of Satisfaction - From the original meeting, to the render, to the quality of the work everyone made sure that if we weren’t happy they weren’t happy

Recognized Excellence

Recognized Excellence - Scott, Abby, Joanne, really everyone that touched this project

Golden Rule Builders made it easy and we really enjoyed the process and were thrilled with the results. Garry did a great job understanding our needs and taking care of the little details that matter— like making sure our washer and dryer could be hooked up quickly during the renovation. We appreciated his constant communication. The quality of work by the trades (notably carpentry) was incredible.

I feel taken care of. Everyone has pride in their work.