This install began in August of 2025 -- One sash arrived with a crack across the glass and 2 windows had stripped screws on the latches. Many calls later and much waiting to get the new window. It is now March, and we just got the new window and repairs to the latches. Not satisfactory for us at all.
From start to finish I was satisfied but then again I am a prior customer.
Customer service
The caulk work on the windows is sloppy and debris was left in the yard, in my bedroom ,and in the bathroom.
Over priced under promised.
Great product and excellent installation.
The window was not adequately measured caulking needs touch up.
Nice honest, transparent, sales people.
Efficient, took time to explain everything about the installation. Five star service.
Professional team. Very helpful.
Highly recommend..... especially the team of Nate and Pablo.
The instralation went well. and the windows are great.
Jaime, our salesman was great. Very responsive, answered all our questions and made sure we were satisified with the entire process.
The windows appear to be good. Time will tell install or did a good job. Not sure. I would recommend the salesperson.
We really liked the salesman. He was knowledgeable and not pushy. The installers were amazing. They were respectful and did a great job. Friendly.
Professional. Quick and efficient. Good quality. Decent price.
Fix and finish project.
The way they took out the old door and put the new door in and made sure it fit the opening and caulked around the door for a tight seal and cleaned up after themselves.
.
In every way.
They came out and repaired my window and even sprayed WD40 so it went up and down easier.
We were pleased with the original installation even though it was delayed a few months. However the follow up for service has not been the best experience.
The door isn’t sealed on the exterior of the house. Open hole exposing wood.
Lower prices
All-in a very good experience