About this company
Universal Windows Direct
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and provide our customers with only the highest levels of sales, service, and support. We think our company's history speaks to this goal and to the power of what we can accomplish by never settling.
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GuildQuality surveys
Badges
Photos 184
Reviews 15634
Of 17675 respondents, 15634 left a reviewRecent reviews
Vic F.
PROFFESIINAL INSTALLER AND GREAT FOLLOWUP AFTER ORDER WAS PLACED
Dan H.
Easy to work with, door was built way quicker then anticipated and installed in less then a week.
Rose W.
Quality, installation and lifetime warranty including additional 30 years when the house is sold.
Response
Jeanie O.
Door was not installed properly, technician did not show up to appt and its impossible to get a hold of customer support
Karen L.
Made me feel like my job was important to them.
Response
Matt M.
Very quick and efficient
Dave D.
Professional
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Chi D.
Good
Corey M.
Not sure yet
Response
Bill B.
Good product.
Gail S.
From the beginning to completed project they were awesome.
Review in Indianapolis, IN
Seamless process and install before expected date.
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Jim B.
Great customer service from start to finish! Good quality windows!
Bob H.
Installation went well. Windows look good.
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Dale L.
We have spoken highly to many of our friends about the exceptional experience we had with Universal Windows Direct. Experience could not have been better. From the fantastic salesman, to Alexa who kept us informed, to Marvin the installer. All we're professional and did their jobs well. No
Bruce B.
High quality windows with a professional team at all levels.
Denise C.
Everything was wonderful. I've told numerous people already.
Stephanie R.
Did what they said they were going to do and always very happy to do it
Sherri T.
Your employee at Universal are Top Notch!!! They were all professional and polite. Excellent workmanship!!
Pamela S.
Excellent product.
Response
Wayne S.
Installation only took 4 hours. Did not have to do any paint or stucco touch up when they were done. I love the way the windows look.
Susan S.
Fast service, friendly, they employees had fun and genuinely enjoy their job.
Greg G.
The whole process was quick and smooth going, the installers were quick and thorough and everything looked great
Olive B.
Mike made sure the door was installed perfectly
Response
Kim M.
Efficient and effective
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