Communication was poor in some ways

Several bumps in the road and a longer than promised install period lowered my overall satisfaction. Communication was usually excellent, but some gaps were frustrating.

Absolutely beautiful, professional installation

No supervision of workers, who had to do the work multiple times because they kept doing it wrong. Even when explained to them in Spanish how to do it correctly, they kept doing it wrong.

This installation was a bit different than our back yard last year. The pre install communication was not as clear. The first 3 days we only had 1 person most of the day due to other jobs that needed the rest of the crew. There was a call back to correct some issues that were not done correctly.
Overall, the outcome was very good, but the above issues made for longer days and a bit of concern.

The install team did great work. they were effcient and detailed. loved the way things turned out.

System Pavers were very efficient, and the project manager, Christopher Figueroa, was excellent. I had to change my order, and they had no issues adjusting the design. It looks much better than what I originally had, and they handled it with no problem. They were a great company to work with in terms of their work on my yard.

System Pavers did fast work with good quality.

They worked hard and completed my job ahead of schedule.

Our backyard looks amazing! We would definitely recommend System Pavers to friends and family.

Kevin Sanchez is an absolute artist! He is the reason I went with System Pavers, and he is who I will recommend to everyone I know. I literally don’t want to make a future decision about my yard without this input now. The transformation is incredible!

We used System Pavers a second time, because we were very satisfied with the workmanship and installation the first time.

They were very professional, thorough and quick.

I was very pleased from start to finish with the attention to detail demonstrated by my sales rep, Blake, the paver installation crew led by Salvador and the follow up by the supervisor, Alex. The quality of workmanship met every expectation. So much so, I have decided to expand to a phase 2.

Terrible performance terrible communication took almost a year to finish at most a two month project. Went through three different project managers who were never present when the work was being done. The last one responding to one of our questions with a personal threat. So we will never recommend this company to anyone else.

Promises that were made never happened. The contact I signed estimated a 3 day turn around but it actually took weeks. Only one person showed up on the first day for demolition, when I guessed the crew size the project manager said a full crew would be working the project the next day but only 2 showed up and one left after only 3 hours.

No communications for several months, unnecessary delays; dropped the project and continuously blamed the city-when the city never received the request until months after.

Easy experience, Joe the manager did a great job with communicating and making the job happen as smooth as possible.

Fabulous job and done in one day

Unlikely to recommend due to inconsistent schedule, low skill level, inefficient (3 times longer than expected), inexperienced supervision.

Like communication kept.

They were very accommodating at the beginning of the proejct. As hiccups came up, they were reluctant to address them and required multiple calls ot text to get problems resolved.

Jeff Peregrina walked us through the project, listened and responded promptly to our questions and concerns. The whole experience was positive and professional. Our backyard has never looked better!!!

Very professional from the start.

The Sytem Paver website clearly shows crushed aggregate base as being installed on top of the geotextile fabric and below the bedding sand. Therefore, I thought that I would get crushed aggregate base. I did not. I got road base, which is some small rocks (not crushed) mixed with a lot of dirt. If I had been given a choice, I would have chosen crushed aggregate base in a heartbeat. Showing crushed aggregate base on the website, but using road base is treading close to deceptive advertising. I suspect that System Pavers switched to road base to cut costs, not because road base is a higher quality base than crushed aggregate.