The workman were very good. Even th plumber that casused a delay owned up to his mistake. The problem was the time it took to complete our project. You have been doing this for many years. Why did you not figure out hoe to schedule the project. I was told 2-3 maybe 4 days. The project took 15 days. Materials was not the problem. My Scheduling was.

As a side note, this project is the third major project with Statewide. I did not have this type of problems.

To start with the installation is not complete and I don't understand why I would be getting a survey since it's not complete.
I was told the complete process would be completed in 2 days from the salesperson. When the installation began, I was then informed the door people would need to come out and measure for the door before it could be installed. And it would take another5 to 7 days for this. I needed it done in the 2 days correctly due to things coming up. I wanted to wait until end of April and was assured it would be completed in 2 days. They started March 9, 2026 and it is now April 4, 2026, still not complete.

Very professional crew. Installation was timely and kept things neat and tidy. B

Matthew n his installers made sure I was satisfied w work. Cost is competitive. Nice window features.

Downpayment of $10,000 was paid in late December 2025 with a credit card. Construction start was estimated to be about February 9, 2026. The contract was written up as two projects. To my surprise, someone signed my name on the paperwork for the second part. The Onyx (artificial marble) and the glass material deliveries were blamed as delaying the project. The project was finally finished on April 1. The field rep Hector was very respectful and answered my questions about scheduling and construction details. But it seems like the office staff were lacking communication skills. When installing the new shower walls, the thermostat wire in that area was cut and damaged. The Statewide contractor likely accidentally cut the wire while removing old insulation. Statewide did agree to take off $229.90 as determined by the A/C repair company. But overall, the job was a hassle and took longer than expected.

Bedroom shower remodel

Statewide was informative and professional.

Horrible customer service when it comes to setting a date .

Took six months to start the job. And the job is not completed yet. Still have two windows not finished. We are not pleased with the area supervisor and the fix for windows with the brick removed. I feel like he tried to talk us into a cheaper fix. And still waiting on a masonry to complete the window seal. Also the inside trim is not complete. Also I will not sigh off on the job until the wind storm inspection is complete.

Went very well except for the demolition. Did not do what I asked about hanging plastic over our door so as keep dust contained. Also did not place a floor covering over the carpet by the bathroom door which is where all the work was being done

The installers were through, fast and friendly. Showed me how windows work. They cleaned up well before they left.

Price We were quoted $1900 for a shower that cost $1100. Of the $800 labor fee only $210 would have gone to the installer. You all have too many greedy chiefs. Our town gas station sells fuel for less than the other stations. The owner will tell you that he makes money on volume.

The overall experience was great

They did a great job!!

Windows look great but installation was a long drawnout experience due to wrong sizing cut on the windows.

I like the quality of materials and the professional staff

Friendly and efficient

In my opinion, I just think the cost of this project is too pricey. The quality of the shower material is great, but it's not worth $35k

I loved the professionalism that was shown. Very informative, awesome products, and the clean-up was exceptional!

Jeff Taylor was very knowledgeable, very efficient

Lack of communication

So professional. I'm impressed with the follow up. That you called a couple of times to see that everything was okay and if we were satisfied.

The sales process took hours and it was high pressure.

The guys were good they were fast. They were sweet. They cleaned up after their self.

The window installers did a fantastic job installing my windows from start to finish. From the time they started work, they did not let up until they were finished. They were precise with their measurements and cleaned up all their work mess before they left. My windows are sparkling clean and beautiful. When I look through the windows, it looks like I am outside. That just goes to show that the windows are perfect. They are good quality windows