I'm having problems with the warranty department, mainly not getting callbacks and a lack of follow-up. I've followed up with the sales team and called on various occasions, but I still haven't been able to get help from the warranty team.

I did recommend to my coworker and she also purchased in another neighborhood.

Before closing, I discussed replacing the sink from a double sink to a single sink with your representative, Miguel, and I was clearly assured that this would be taken care of. This understanding was an important factor in my decision to proceed with the purchase.

Since closing, I have been unable to get a response, as my calls have not been returned. I also visited your office and was advised to submit my request in writing.

While this agreement was not documented in the contract, it was clearly communicated and agreed upon in the presence of my real estate agent, who can confirm the discussion.

I kindly request that your team honor this commitment and provide a timeline for completing the sink replacement.

The process was easy and very informative from beginning to end. Everyone I encountered was helpful, welcoming and always had a great attitude. Jamaal and Joseph - thank you so much for your service.

The general contractor and the salesperson are very knowledgeable, very friendly, and very helpful. Great team!

For elderly people staying at home, this has been very helpful for me and my wife. It was a very good experience. Thank you for always helping whenever we called; we never had any problems.

They were extremely helpful in the way they communicated with us and guided us through the process. We were more than satisfied, and they made it comfortable. They made sure that we understood every step of the way and every part of the process. We had nothing but great things to say, and we enjoyed the entire experience.

Starlight was very easy yo work with

excelente atención

Everyone was very attentive and helpful. The homes themselves have beautiful open space concepts and are very spacious.

The people there were really nice to me, and they got me into a house. They gave me an exciting experience.

Although not perfect, it is a well built home.

Yes it is a great starter home

The process was fairly easy, and everybody was very communicative.

very friendly people in office, Jonathan was a great help when looking for a home.

The home is not worth the price and construction is haphazardly done and necessary installation like blinds and garage electronic control not done. Economical and miserly in construction materials used. Is not even bricks with such ridiculous price. Estimated price in the community is 267,00! I blame my realtor.

satisfactory.

As a first time home buyer, they made the process easy and were very patient with walking me through the process. Everyone was very nice and helpful.

As a first time home buyer that works for a builder I can notice the difference in staff and representatives that actually care. I wouldn’t recommend Starlight Homes to anyone, I am happy with my home but not happy with the customer service I received after closing. It is a shame that I still have green and blue tape in my home from my blue tape walkthrough I did in October of 2025.

I loved how Andres took his time to explain the entire process, always available to answer questions and concerns.

There is no accountability for deed restrictions, no representation from HOA even though there is a large fee.

Marion helped us out a lot. She went above and beyond. It was a great experience. I would recommend them.

Poor quality

Everyone is very nice and informative. All questions were answered, I would definitely recommend to friends and family members.

The electrical wiring is what I am having an issue with. I have had a couple of issues, two to be exact. The wiring and some of the electrical was done incorrectly and that is what is causing this rating.