We’ve been in our home for just over a month. In the first month, the “brand new” AC stopped distributing cold air. I had to open a ticket. Ants and spiders throughout the house when we were told before moving in that a second dose of pest control would be sprayed. The garbage disposal stopped working and was told by the warranty dept that they don’t cover it so I had to go to YouTube and figure it out. Now the bathroom door on the first floor doesn’t properly close and I have a ticket for someone to fix it. It’s just been extremely disappointing to say the least. This is our first home and was very excited to move it but man I didn’t expect all of these issues in the first month. Makes me question the integrity and the quality of the work. Seems like a rush job. I’m afraid of what may happen after the first year and if the quality of the materials are only good to last for within that first year. Got to do better and more pride in your work.

As a first time homebuyer, I would not recommend them due to the lender they are connected with. Price doesn’t match quality. It was very hard to prove manufacture guidelines were not being met. We received pushback and had to contact the AC manufacturer ourselves, and the third party AC company contracted to prove it didn’t meet workmanship guidelines. I did not expect to do that with our first time home purchase. I got pushback with multiple situations.

The house came with a great warranty and excellent response and service from the builder team, especially Diego and Zach Myers, the lot stage supervisor.

We're very happy with the house, and we're very happy with the community itself, very clean. We love the pool amenity. The quality of the home is very nice.

Overall our experience with the purchase of our new home was good. They made everything convenient and easy.

Starlight Homes were really great about communicating with us regarding any concerns we had. If anything needed to be fixed, they addressed it right away. I like that they do the 11-month check-in, and we got a lot of things replaced very easily. The fact that everything is under warranty really gives you peace of mind when buying a new home.

I'm having problems with the warranty department, mainly not getting callbacks and a lack of follow-up. I've followed up with the sales team and called on various occasions, but I still haven't been able to get help from the warranty team.

Starlight Homes met my expectations.

The experience was simple they were open straight forward and we knew what to expect. Was a quick closing process.

Starlight Homes was very communicative and helpful.

Outstanding service and professionalism. They helped us through all the steps and made a home possible for our family.

Great sales person, Jack Burlew, not a pressure sale but focused to find ways to get me into my home!

I did recommend to my coworker and she also purchased in another neighborhood.

The overall experience with the sales rep and contractor has been wonderful. I have had some issues with the home and both of these people have been very helpful with helping me resolve my issues. The homes overall are nice.

Everyone was friendly and helpful. The whole team was great. Especially Bianca and Alia who were awesome throughout the whole process. Quick responses to any and all of my questions and concerns. It felt like they really cared. When I

Really took care of me. Make a long story short, I loved the home already & I took a tour at 1pm. I was signing by 5

The entire process with Starlight Homes went smoothly. Everyone did a professional job.

The foundation of this unit is a little off too me

Before closing, I discussed replacing the sink from a double sink to a single sink with your representative, Miguel, and I was clearly assured that this would be taken care of. This understanding was an important factor in my decision to proceed with the purchase.

Since closing, I have been unable to get a response, as my calls have not been returned. I also visited your office and was advised to submit my request in writing.

While this agreement was not documented in the contract, it was clearly communicated and agreed upon in the presence of my real estate agent, who can confirm the discussion.

I kindly request that your team honor this commitment and provide a timeline for completing the sink replacement.

The amenities offered are not adequate for the number of homes in the community. Many of the HOA stipulations makes it difficult to enjoy your home. Yard space is too small.

The process was easy and very informative from beginning to end. Everyone I encountered was helpful, welcoming and always had a great attitude. Jamaal and Joseph - thank you so much for your service.

The move in process was great! My walkthrough associate was as knowledgeable, helpful, friendly and had everything addressed before move in. I love the home so far and haven’t had any issues!

Great customer service and great pricing on their beautiful homes.

Horrible built all the light socket are breaking from behind the floor on the second floor near the laundry room feels like it’s breaking through

The staff that I worked with was very friendly and helpful