We are enjoying our new Starlight home and our neighborhood. Everyone that we worked with helped to make the process of buying a home an easy and enjoyable experience. No question was too small and we received prompt replies every time we needed an answer. Thank you to Kenzie, Patrick, and David for all your help.
Cheap windows… cold air comes rushing in at the bottom of each window.
Smooth easy transparent process
Marion helped us out a lot. She went above and beyond. It was a great experience. I would recommend them.
The process was so easy with Starlight Homes. If I need something, they respond immediately, and I really like that about them.
Love the builder quality of homes
My experience has been outstanding. I would recommend them to anyone seeking great quality and wonderful service. A builder that cares.
I am likely to recommend them to a friend because they're really great, made the process easy, and were a great option. I love it.
I want to thank Elsie. She was fast and efficient.
Starlight makes buying a house very easy for me and my family. everything was straight forward.
I was told that someone would come back and fix some things seen on the walk through the day before closing and it’s been over a month now. Also there was a leak in the floor. No one came to check on it,
Absolutely!
I love how my garage door does not have like a dividing poll! I love the spacious rooms! Many windows!
Poor quality
They do work with you in a friendly, open, and approachable way. They answered all questions. It is a great experience.
Great Team of people, makes the process simple and quick.
They were very helpful.
In such a difficult housing market, the buyer incentive interest rate was the only thing that made a home like this possible for first time buyers like us.
Sylvia works in the office.
Very positive experience
Thank you, Paul and Eric, for an outstanding job. I love the process. You guys made it a lot smoother.
Logan Tanner is a good guy. He was very professional and helped me out a lot.
I had the best experience with ease and compfort
It was a great price for an up and coming neighborhood.
This is our second starlight home and although we have experienced some issues, the communication and follow through with warranty and getting things fixed has been really good.
When I talk about Starlight Homes, my first comment is how amazing their team is. Sibano Alcasar and Jose Madrigal are exceptional in their trade.
The entire process was very easy, from first touring houses to signing the final paperwork.
Definitely will recommend. Because they really want to get you in a home that you love and they will do whatever it takes to make it happen. Thank you!
We never received our house key after closing (They said the key would be at the sales office) When we went to the sales office, (because my representative never picked up the phone) the representative present just laughed at us and told us to go to Home Depot to get a copy of the engineer key. That was very frustrating and disappointing, we paid $ 65000 down payment y we received that king of treat….
I would recommend Starlight Homes after the completion of the community and more parking spaces are added for visitors. The streets are crowded with cars on both sides of the street.
Starlight Homes is very efficient in their process. They are very fast. Everything was finished faster than expected.
Home is nice and area
Everyone is very nice and informative. All questions were answered, I would definitely recommend to friends and family members.
I am very likely to recommend Starlight Homes to any first time buyer especially. In fact, I have already done so. My daughter's family is considering new home options in the near future, three months or so. I have already encouraged her to look into Starlight Homes.
Would recommend. Staff was knowledgeable and very helpful.
The electrical wiring is what I am having an issue with. I have had a couple of issues, two to be exact. The wiring and some of the electrical was done incorrectly and that is what is causing this rating.
Roberto was very knowledgeable and helpful! Super positive! Chris Perez & Victoria Henke with Veloco Mortgage were amazing! They made the process smooth and fast.
Definitely recommend to friends and family
Starlight Homes is easy to work with, and the process was smooth.
Everything has been excellent up to this point. The closing was on time, and the house is well-built. We're happy with it.
I loved them, and they worked with me on getting my home.
They were fast and friendly.
They are good homes.
The process was fairly easy
All the Staff were Amazing!!!! Very helpful and encouraging. Noah and Jake were super friendly, kind, and supportive throughout the entire process always communicating updates and important messages to us in a timely manner!!! We are Grateful to God that he blessed us to have the opportunity to work with such professional and knowledgeable staff!!!
The person who dealt with me really looked after me. The entire process was smooth.
Very Friendly and satisfying the customer needs
I originally purchased the home because of the concessions and interest rate offered by the salesman. I was upfront that this would be an income rental. The day before closing, I was informed that the concessions and interest rate were not available for a rental purchase and I would need to pay an additional 15k at closing...the next day! Concerns about the concessions and interest rate never came up with my interview with Starlight's recommended mortgage company either. I complied with every request and had multiple conversations with the lender but questions about the concessions and interest rate NEVER came up until the day before closing. I had already spent several thousand dollars to furnish the home and had deliveries scheduled 2 day after closing so I had no choice but to come up with the additional down payment, which was a serious financial burden. The salesman was out of town during this time so my realtor had to contact Starlight management to discuss how such a large mistake could have happened and why we were just being contacted the day before closing. Management initially did not want to take responsibility for the error but after multiple discussions with my realtor, a compromise was made. I was then contacted the day of closing by the superintendent saying all the repairs that were identified during the walkthrough would likely not be complete before closing due to the termination of the person in charge. Again, I had to get my realtor involved who said that was unacceptable because Starlight had plenty of time to complete the repairs before closing. Management agreed to work quickly and get multiple contractors to my home to make the repairs immediately. The entire purchase process was very frustrating.
Our experience has been a good one. We really like Wade, our sales representative, and Phillip, our construction manager. Wade is extremely knowledgeable and could answer all of our questions. Plus, he exhibits great customer service and he is prompt with returning phone calls. Our construction manager, Phillip, has been awesome. If we reach out about any issues, he returns calls quickly. His response time is great and we never have to wait when we need him for any issues that have come up.
Yes, I would definitely recommend starlight homes to a friend.