From the beginning of my home-buying journey, they were knowledgeable, professional, patient, and genuinely committed to helping me find the perfect home.

Lisa Matteson and Jake Hunter were very good.

People always have so much to say about D.R Horton homes and how they are subpar. Smith Douglas should also be in the mention if not worse. I was promised that certain things would be completed prior to the final walk-through and they were not. I had to put it in the app of items that were not completed. Some items have been completed in haste. Just this past weekend, one of the cabinets fell apart. At this price point, there should be more upgrades included with the home.

We would’ve liked to have a call about the shower tile being changed from white with black veins to tan with blue veins. We appreciated the call win the back deck will have to be shortened from to 10 feet.

My home-buying experience was much more stressful and drawn out than I expected. The sales representative was helpful in the beginning, but that level of support did not continue throughout the process. After I wasn’t approved through the preferred lender, my home was placed back on the market without me or my realtor being notified, even though we were actively working with another lender. My experience with the preferred lenders was also extremely frustrating, and I ultimately had to find my own lender to successfully close, which put incentives I had been promised at risk. While I am happy with my home for now and had a positive experience with the construction manager, the overall sales, preferred lenders, and communication experience made what should have been an exciting first-time home purchase unnecessarily stressful and ultimately ruined the experience.

Client assistance/help was very poor once the home was finished.

It was just a really easy, smooth process, and Smith Douglas Homes got it done pretty quick.

Great work, and handled anything I needed professionally. On top of everything!

Whole process was very good until the end. Was very rushed to get all the last minute things fixed, and the fact they wired the internet wiring wrong and had to redo it after the walls were up was frustrating.

Our home was definitely a value for the quality of the build.

Mejorar en los detalles de las terminaciones, mucha pintura en la alfombra, falta de sellador en área exterior y entró agua a la casa. El cemento de la entrada no quedó uniforme.

We love our home and the community. My hesitation lies within the quaility of the build. It is fast and there are a lot of little things that you notice were not completed to a high standard. We've found nicks in molding from where carpet was cut on all of our door frames, pieces of trim that should have been sanded after they were cut and they were installed without being sanded. Just little things that add up.

I enjoyed that they cared enough about me and what I was
/am dealing with personally. They were very sympathetic and I am grateful for all they have done and continue to do. Hunter and Brittany are the best and they are the top reasons I would recommend Smith Douglas Homes.

A very excellent and customer centered experience. Very nice homes.

The quality is very poor. I find more and more spotty craftsmanship daily.

My experience so far has been good.

Sam Seiver Blocked my peronal agreement w/Rio Stone to Upgrade the Granite at my Cost. Day I moved in Several section of SOD were already dead. The BACK Yard is Compacted Clay and Rock, no Grass grew....The Master Bath lacks a Cabinet, and has a Blank Space to Put on my Make-Up

The team was so easy to work with and very helpful!

Ease of communication.

Working with Victor has been great anything needed he took care of
Also working with Katherin with sales team was a pleasure she helped me with loan process and if not for her helping me I wouldn’t been able to get the paperwork together and submitt to loan officer great job

Definitely NOT. See my comments at the end.

Home design and floor plans are beautiful but the craftsmanship could improve. I’ve been in my new house for 2 weeks now and I’m noticing things like doors that either shake when I walk by or don’t close flush to the lock and have to be pushed. These are beautiful homes and they are brand new - these details make sense for new constructions.

Victor and Katherine have been very helpful in our move to Jersey Park. They have assisted us with every aspect of the move.

Jake was amazing!!

Overall, a positive experience with Smith Douglas Homes. Their team was helpful, the build went smoothly, and we're really enjoying our new house.