Smith Douglas has a great system set up with providing detailed information on builds and our options. We were able to confidently make a decision with help from our SD Representative!

I like my home

They were easy to work with and kept us in the loop as the job progressed. House was finished a little early in fact, which made the transition super easy. These folks are FAST!

One of garage remote is not working no response from you guys?

I would recommend Smith Douglas to a friend, as so far I have been having a lovely experience with them

Concrete work is absolutely horrible.

I love the home and have no issues with it. It is a great deal and a good bang for your buck.

I like my house although I wish I had more parking space to allow guests to park

I have already recommended my best friend who plans to move 2027.

Except the construction manager, there was a major lack of expertise or knowledge in the entire process. The preferred lender was also a major issue running our credit without a loan being submitted or authorized.

Would highly recommend recommend!!

I gave it a rating of 4 because several happened after I had already moved into the home.

Jay and Raquel have been absolutely wonderful throughout this process. They were consistently helpful, patient, and responsive, always taking the time to answer our many questions and walk us through the construction progress. They welcomed our visits, addressed updates and concerns thoughtfully, and did it all with a positive attitude and a smile. We are truly grateful for their support and professionalism.

We are in love with our new home, everything we chose to put into our home has exceeded our expectations!

My overall experience has been very sad, disappointing, and regretful. I felt backed into a corner and almost forced to continue with this builder. If I could redo it I would not have continued the process with this builder.

Refer to question 14.

Smith Douglass stayed in communication with me from beginning to the end of my process. I appreciated that!

They were very professional.

Racquel and Greg were super easy to work with.

The HOA fees are not very affordable, and the contractors are difficult to reach and consistently deliver poor-quality work.

I highly recommend Smith Douglas. We are so happy with our new home, and they have kept every promise they made.

The whole staff from Smith Douglas Homes was very professional and friendly, and they addressed every concern that I had. They made the process super easy.

My experience was very pleasant working with this builder. The construction supervisor was very forthcoming about what to expect and easily answered all my questions.

Didn't clarify caveats of choosing laminate vs granite. We lost crucial-usable inches on our breakfast bar by choosing laminate, but we didn't know until it was already installed. Smith and Douglas was unwilling to consider any options to rectify their lack of transparency.
We also had issues with our water meter being a foot above ground. The construction manager said it was the water works who set it up and nothing could be done. Then, the mete froze the night before close, so he had a crew come out and fix the meter.

Very well built homes, the representative kept us informed throughout the building process, and the construction superintendent was very helpful through each walk through.