Robin and Gary on site have been very nice, concerned and eager to help when needed.
The home is good quality and the value for the price is great
Lara and Matt are the best! Not too pushy and gave us space to make a decision on our own. Closing was a breeze. I definitely recommend Smith Douglas and will probably look at their homes for our next move in the future!
I've already recommended Smith Douglas Homes to two other people.
The builder and agent unprofessional
I think Smith Douglas Homes was great to me, and I love my house. My agent, Natalia, was knowledgeable and looked out for me to make sure I received all available benefits. Overall my experience was good.
Jordan and Cathy were great.
They stayed on schedule, fixed things that were noted on inspection, gave good information throughout the process
The customer service by Natalia from start to finish was amazing. She responded readily to any questions or requests at any time, any day of the week.
This is my third new home purchase. Smith Douglas was spot on the closing date. There is always a projection but they do a great job of keeping the portal updated when the next phase of construction is completed. They actually closed on the projected closing date. The projects manager and his team are exceptional. If you have a punch out claim, they will come and take care of it right away.thanks!
Love your styles
They were great all around and efficient.
Sell price should’ve been negotiatible. No wiggle room at all. It was obvious, selling and filling the units as quickly as possible was a top priority and not the customer.
The reason I would recommend Smith and Douglas is for a few reasons, but mainly because how easy it was to work with Eric and Grant. From the first day we meet Grant he walked us thru everything we needed to know about the process, answered any questions we had and once we sat down and built the house (which was most stressful part because we were so indecisive) we didn’t have to do anything really afterwards. Eric was one of the most enjoyable things about building this home because he is one of the most stand up, honest and want to make sure your as happy as you can be kind of guy that I’ve ever meet. He’s professionalism on the job that he displays is fantastic, the knowledge he has of building the house is fantastic as well. Another great thing about Eric is no matter what he wants the homeowner to be happy and he will do whatever he has to do to make sure that at the end of the day everyone in the neighborhood is happy with the home! That man needs a raise for sure!
The service is excellent and the quality of the build is superb.
The home we purchased is very comfortable for us. The like the fact that all of downstairs is handicap accessible.
The builder team responds to issues and customer concerns on a timely manner.
The workmanship is very good.
An amazing experience from the first time we walked in at several different Smith Douglas communities through our closing
Very professional atmosphere. Kept communications timely and took steps to address any concerns and needs.
My total experience throughout the process has been unpleasing and made much more difficult when it doesn't need to be or is warranted.
I would recommend Smith Douglas Homes to anyone who is looking to build a new home.
Unprofessional staff and poor build quality. Yards are not graded properly and everything is done at bare minimum quality.
Brenda Robertson made our home purchasing or buying process so easy to follow or understand, and she was always available to quickly and professionally respond and/or answered our questions thought out the entire process.
The sales agent, Khalilah was very informational and very helpful throughout the process. The construction team was very thorough during the inspections. I am just really appreciative of that.
Excelente construcción