I had no problems with the workers who helped me clean my house....but there was a time delay of almost a month for the contractors to get back with me. Therefore I terminated the contract and got my own contractors. Also the demolition guy was wonderful...I can only sing praises for the hard job he did. But I think Servpro should allow the customer the ability to pick their own contractors if they are not going to be on time.
They're very cordial and receptive to working with me and my client form the start. They thoroughly explained to us what was the standard. They kept us informed of what was going on every step of the way. They helped with completing the contract and setting up all the subsequent services. It was a g... more
I couldn't be any happier with the whole process!
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