They made a difficult situation more bearable.

Rytech is located too far away.

I appreciate the patient and caring workers who came to my home.

They were professional, courteous and prompt.

Efficient and effective.

Professional

I felt like they were a good company, but the person who ran the job didn't communicate as properly as they could've in regards to the job and when it would start and end. I think the guys can do a better job communicating with the owners. The owners let us know what was going on with emails.

The staff personnel were courteous and polite. They explained specifically what they were going to do.

The Rytech service team was outstanding—they handled my demolition issue quickly and with great care. I especially appreciated their consistent communication and regular updates on the progress in my home. I highly recommend Rytech for any home restoration needs.

Rytech came in after another company didn’t finish the job. They were more professional and did a much better job at a lower cost!

I feel like Rytech comes out and gets paid so much money to do nothing, but they tell us what went wrong. We already know what's wrong, and they just brought the dryers out to dry the floor. They took a little piece of our ceiling off for the asbestos, but that's it. I just think it's very costly.

Attentive prompt service. Good communication and solutions.

Waste materials were left in the basement of the house and not disposed of properly.

The workiers from Rytech were prompt, courteous and competent.

The employees that came out were easy to work with and was very accommodating

fast service knowledgeable friendly

Very clear with explanations. Answered all our stupid questions. Kept affected areas clean.

Very professional and kept me posted on what was being done.

See suggestion in question 8 of this survey.

Very professional and punctual

Extremely friendly, knowledgeable and professional

All of the employees were friendly, courteous and respectful of my time. My only concern was that I was told that certain things needed to be addressed to make sure there is no formation of mold but then they weren’t all done. I was also told that once insulation gets wet, it needs to be removed. I certainly didn’t want more done than what was needed but I wanted confirmation that not opening certain walls was acceptable.

My floors were ripped up down to the original wood not knowing if Allstate would replace my floors

Great communication, very effective and efficient.

They were very efficient and worked according to schedule. What I was promised was delivered, and they did what they said they would do.