Oscar and his team were amazing. So professional and the work was done quickly.
There were several reasons why I was dissatisfied with this project. They cancelled our appointment 30 minutes before they were suppose to show up. The sales person and the gentleman that came out to do the final check before installation told me the inside molding would not have to be removed and most of the work would be done on the outside. The inside molding was removed and chipped. They were in and out of my house to many times to count, dirtying my rug and floors. They did a real poor job caulking the inside molding and I will have to be redo it myself. They also did not caulk all the new nail holes they put in the trim work.
We are very pleased with the final result. The quality of the materials used is as beautiful as we expected. We had a very positive experience with the installation and installers. However, feeling pressured to make a decision without a few days to consider and extremely poor communication after the sale was made left us feeling uneasy and questioning whether we committed too hastily.
The project from start to finish was wonderful. From the sales to the installtion
From start to finish- first call , sales appointment to install and clean up - everything was easy, professional and quick! Very happy customer!
Anthony, Jose, and Elizabeth were kind, considerate, polite, and were extremely accomplished installers. They did a superb job and showed me what they were doing every step of the way. They answered every question I had and explained to me how everything worked. They were great at getting their equipment into my apartment and they cleaned up every thing perfectly when the job was done. I would not hesitate to recommend your company to anyone. There are many businesses that can install showers. What differentiates one company from another is the quality of work and the genuine kindness of their installers. They did a fantastic job! The shower is already helping my back and leg problems by not having to step over a tub. Thank you so much!
I like how the crew was on time
Overall we thought the shower was expensive!
Overall process smooth and professional. We would have chosen you if you did not offer smoke variation of brass.
The entire team, from the sales representative, to the project overseer, to the installers, was superb
Tidy, courteous professional
The rep told us that our electric box would accommodate the new tub. But when the installers arrived, apparently, it was a bigger job than was anticipated and it took 4 days vs. 2 days as originally advised. I know things happen unexpectedly, but maybe the rep should be a bit more knowledgeable with regard to these types of things.
I specifically mentioned I wanted a wider shower base. I was assured it would possible. On day of install it was not as wide as I wanted. I was told that 32 in was the widest it could be. I was not happy and there was no attempt to compensate me to make me satisfied.couple hundred off would have satisfied me. Felt i was deceived.
Quality of the window and the excellent installation
Top notch from sales to installation
They did exactly what the said they would do. Kept in contact always were available and went above and beyond to please us with the details. We appreciated a great job well done and a quality product .
I would tell people to RUN. Have had a terrible experience
End product is very nice.
The crew was courteous, and kept me informed throughout the process.
We love the product, but very expensive for just a shower.
Very positive interactions with reps and installers. Team was very responsive to questions and requests.
on time delivery, great communication and follow up
Courteous and answered questions as they worked.
Great service and installation.
We were very pleased with the purchase we made to have our bathtub replaced with a walk in shower.