Installers were very personable and efficient. Work went smoothly.

Everyone from the initial sales person through to the final construction crew and the representative I worked with were friendly and professional.

Worked very hard to complete my cell quality work nice people I would recommend them again to somebody.

Sales, installation, and service after the installation folks very personable, knowledgeable, prompt and helpful.

Great planning and communication.

What a great team! - and what a beautiful improvement in our old (1890’s) home. A pro experience from start to finish - timely, skillfully done, friendly, and professional - and something that we’ll enjoy every day!

I would highly recommend Rite Window to friends and family. The entire process was smooth, professional, and exceeded my expectations. The team communicated clearly throughout the project and delivered exactly what was promised.

Clayton and Charlie the installers were very excellent ,answered my questions and were very considerate of my property during the install. Their supervisor Bob H came down to review their work with me, answer my questions and followed up when the installation was done.

Rite Window kept us informed of the status of material ordering and then promptly contacted us to schedule installation.

Very knowledgeable and friendly and keep things neat and clean

We had had demonstrations from both Jacuzzi and bath fitter and eliminated them both after the sales presentation

Until the leak is fixed I would rather not give a rating but since it is required I’m give an average rating

Great experience from quote to installation.

Price is way too high for the product received. Damages on the install. Gaps in the sealer area. Scuffed walls. Very limited communication was blamed on wrong phone number.

I have already recommended Rite Window

Mainor, the installer, did an amazing job

Appreciated how quickly we could schedule the work, it was done very efficiently and nearly, and the workers were very polite and considerate

The installers were on time, got the work done when they said they would, were friendly, snd cleaned up nicely.

Very professional, extremely informative and answered any and all questions I had about the process!

Very professional

Great expierance

There was a misunderstanding in the expected dimensions of the shower and Rite Window made sure our expectations were met.

From start to finish, our experience with Rite Window's shower replacement team was superb. We are very happy with the results: installation of our new and beautiful Kohler shower. Claude and his son-in-law (the installation team), were excellent and the job exceeded our expectations. It was very easy to communicate with Claude, the team lead. I am amazed they were done in a day (about a 9-hour day for them) with such high-quality workmanship. Though they went the extra mile in fitting the new shower into our existing bathroom, there were no extra hidden charges. We love our new shower -- it has improved our bathroom and our life.

Lovely installation, left everything cleaned up, quality shower and attachments.

Installers arrived right on schedule. They had the old tub removed and walls down to studs in less than an hour. 6 hours later we had a terrific looking shower in its place. The installers asked opinions on certain items and were extremely knowledgeable and courteous. Fantastic job!!

I was very pleased with the installation, the only complaint I have is that they damaged my bathroom door and said nothing to me about it. They put white chalk on it and left. Bad business!!!

I would highly recommend Rite Window/Kohler to my friends and family because the whole experience went so smoothly and efficiently.

The customer service people understood and responded to my concerns promptly and resolved the issue.

Very good service. My installers worked very hard.

We were cancelled on twice and we are still waiting to hear from the service department. Our faucet doesn't work right.

Pros: people were respectful, made an effort
Cons: Poor communication among team, logistics issues, no contact regarding reimbursement for damage

The sliding door did not lock I tried as well as my 40 year old son The tech returned the next day with unsuccessful results

There were a few bits of damage to the space. The plumbing and installation appeared to be well done. The installation team seemed to work well together; however, only one of the team spoke English well enough for smooth communication.

The overall process was very easy with great communication every step of the was. Installation went very well. Nick and Anderson were extremely professional and showed great respect for our property.

From our sales person, to the gentleman who made the measurements, to the installer everyone was professional and great. We love our new windows!!

They did an excellent job explaining the project

The gentlemen who came were professional, polite and tidy! I love my new shower.

Lots of attention to detail and insuring I was kept in the loop and understood process. Important to them and me to be satisfied

project not fuly completed yet

Communication is great. We knew what to do to prepare for installation, when work would begin, and easy-to-contact overseers answered questions.

Good communication, on time, great product

The guy that installed them and the looks of the windows when he was done .

Overall an excellent experience and the quality and timing of the installation was excellent

We were delighted with the final results of our shower. The install went smoothly and quickly and we were informed every step of the way!

The people, Claude and assistant, were very helpful, showed us what they were doing and cleaned everything up before they left. I think that they did a great job!

take a look at overall satisfaction.

The finished product is beautiful. Everyone we dealt with throughout the process from the planning to the installation to the followup was courteous, professional, and helpful.

We had rite window install a walk-in shower in our house and everything from start to finish was just as sales rep. stated

The service from start to end was exemplary.The sales lady was very sweet, very knowledgeable. Put us at ease and really gave us a great sense that she was concerned about all aspects of the project. The installers were absolutely phenomenal. They were very nice. They were very accommodating, very polite, very professional, the tub looks great. My only issue is that the installation was on Friday, May 22nd, and today is Thursdsy, May 28th and we cannot use the tub because of a fuse issue that was supposed to be dealt with days ago. Half of our upstairs is in the dark so we are very concerned. We have called. People have taken messages, but nothing has happened yet.

Very nice installers