The entire process was good until installation. We had ordered a window sill for one of our windows and the installers said they didn’t see it on the order but it was in the contract so they had to come back out a seperate day and getting ahold of the installers was difficult.
Very friendly and very well mannered people once they started doing the job it took them 3 days.
We had a few “hiccups” with our installation and they were professional and ready to correct any issues. Very happy with our new kitchen.
I would definitely recommend Renuity for Windows. Very professional knowledgeable and quick turnaround..
Quick and did a good job, quality windows, and doors
I was promised $1000 credit because the windows were improperly measured and had to be re-ordered then after re-ordering the windows came in where the opening was incorrectly. I was a promised $600 for the wrong measurements and had to wait another five weeks for the re-order. Then I was a promise an additional 400 because of the wrong window openings. I’ve called the main office once they said they would handle it. Now I’m still waiting on the thousand dollar credit. Not a good way to do business.
Installers were 100 percent excellent! Shout out to Bryan and Diego t!!!
The workers were professional, friendly and hard working, and are conscientious about clean-up.
No pressure, Made intelligent recommendations on what to keep and what to replace.
Professional, Excellent service, Their salesperson was very thorough explaining the different types of windows. Checked windows inside and out, took measurements, signed contract. Then they sent another person to measure the windows went over the type of windows and advised will submit measurements for windows, pull permit and should be receiving a call for installation. This took around 3-4 weeks . Installers came did the work in two days as I did the entire house. Left everything spotless and then advised that the inspector would come the next day. The following day windows were thourly inspected, and signed off the inspection. Very pleased with their work and with my windows. Excellent job done from start to finish.
Their installers are great!! They have had good communication with me on when things were happening.
I did not likely and do not recommend Renuity because they failed to me. They installed the windows on May 27,2026 but no finish the job. They promised that the next week they and the County inspector come to finish it and this not happened.
I started to call the field chief and for some days he answered my calls and told me that it is coming soon and not happened. Then I called again and again and nobody answer.
The days came and the weeks passed. Then I called Javier Castro who was the field sales consultant and he told me that he did not work anymore for Renuity but sent me the phone number tha I could call. I start calling for about 2 calls per week and they took my messages but di d not help me.
When on July 7 I start to pay and told the bank teller what is happened. She help me and on July 8 came an employer and finish it.
I need more windows and sliding door to do but I never call Renuity to do it.
They are not responsible.
Extremely helpful and professional.
The new sliding door looks beautiful, and the team was very polite and did a great job. I'm very happy with the work, though I wish the price has been a little lower.
Renuity was very easy to work with. From the sales associate who answered all my questions (even when I asked the same one twice) to the scheduler, to the field supervisor, and to the installers, they were all professional, polite, and helpful. The installers were excellent. They were experienced, worked together well, and efficiently. The time line that was established went smooth as could be from beginning to end with no delays. I am totally pleased with Renuity, their product, and their well trained staff. My windows look great!
Can’t say enough good things about Renuity! Very professional from start to finish.
Overall, from sales presentation, throughout installation, cleanup, follow-up and punch-list adjustments, the whole process was smooth and successful.
Pricing & customer service was excellent
Installers were knowledgeable and polite. They did a nice job.
They were very efficient in completed the project in one day.
I am very happy with my new windows and sliding glass doors. We hardly hear outside noise, and I think my AC bill has improved. Although, I am not happy that my tiles and wood floors were damaged, I appreciate the fact that Diego responded to my concerns and worked with me and Renuity has reimbursed me so repairs can be made. I think they are a very reputable company and take care of their customers.
The installers were professional and responded promptly to any concerns.
Atticus Robert was most informative and helpful in showing us the value and quality of Renuity Windows. Randy stayed in touch with us throughout the installation process and kept us informed on dates and times of arrival of installation and followed up to make sure we were happy with our windows. We would highly recommend Renuity Windows.
great job
Impeccable installation!