Highly recommend. Met our budget expectations. Patrick was prompt, professional and left house very clean.
I was happy with the installation process. The tech covered the floors keeping the work area clean, asked me about placement of fixtures - shelf, grab bar, and shower head. I waited the 24 plus hours to use the shower but was startled that the shower pan became slick after I turned on the water. I'm happy that I was quick enough to grab the safety bar and keep myself upright. Since part of this installation is for senior safety and ease of use, I am very concerned. No mention was made of this possibility during the sales conversation or installation. I've have tried to make contact with the Sales rep Chaz Moreau about this concern but have failed to reach him. After one of my calls, he did text back that he was with a client and would get back to me. He has not done so yet.
We would just recommend getting very prepared the day before they started. And be prepared to do a bit of clean up and touch ups after they leave. You will experience dust, marks on the floors and walls. All easy fixes. There is alot of in and out the door to their truck. They do most of the cutting to fit the walls outside but the fine tuning of course is do e inside.
The whole process was very easy. Installation was done on time and the installer was very experienced and did a fantastic job. Shower/Tub looks great!!
The salesman did his job, showing us the product, then the cost negotiation started. The first price was outrageous, the salesman started his deal making the cost drop, still to high it dropped again. We finally agreed on a price. Why not give the client the best price at the start instead of all that BS. We probably paid too much if we were willing to put more time in the price may have come down. We did like the product.
Knowledgeable team. Workmanship looks great!
Phenomenal craftsmanship. Courteous, Professional employees.
We got estimates from a few companies. However when Mike Mele from Renuity came he was friendly, explained the product, process and answered our questions. He worked with our budget and understood we were on a fixed income. He showed us alternatives of what we had selected and we were able to agree on what we thought was affordable for us.
The installer, John showed up on time and worked tirelessly even through a few obstacles and worked thru the evening to complete. He walked us through using the shower.
If all of your employees are as dedicated as Mike and John you are blessed
The sales representative, Connor Booth, was very professional and knowledgeable about the Reunity products. He thoroughly went over all possibilities that that would best accommodate me.I was very satisfied with the choices we made.
A little on the "Pricey" side!
The professionalism of both sales & install. From signing the contract to complete install was 2 days!
Explaining, quality, promptness, cleanliness
The thing that I liked about Reunity was there customer service and they kept their promise of the start date.
For $19,000.00, your install crew should have sealed floor under tub with
The spray foam in the tube and grouted the floor next to the new step in shower.
did not receive requestes info
Although I am very satisfied with the finish product, the price is not quite affordable to all people in my opinion. I believe for our needs it was beneficial to have it done in one day. Which is why we decided to go through with it.
Installers were able to come a little sooner than originally scheduled. They showed up on time. They were friendly, courteous, and informative. They finished well before the end of the day, and did a very professional job. They cleaned up after themselves, inside and outside. A very good experience with both product and service.
Very professional and completed on time as planned .
Everything was exactly as promised. Appreciated the professionalism of the installers.
Very patient with questions and easy to talk to
Excellent service - from Sales through installation!!
All employee contacts with the company were friendly and knowledgeable.
Timely and effucient
Professional installation, quality material and customer care.
This was my third bathroom renovation by Renuity over the last 10 years. All of my bathrooms are beautiful and receive many compliments. The staff have been professional and very accommodating. I have enjoyed the whole process and I am now enjoying my bathrooms.