Quality of the product for the price is great.
Professional installation staff
Very cooperative with client wishes
Not only are we likely to but already have recommended Renuity to friends.
The entire job from sales through installation and follow up was amazing. One of the best experiences I have had with any job.
I like the people associated with the company. They seem to be devoted to good customer service. I also like the guarantees and hope that they will be easily honored if I need anything.
Very clear with explanation before and during installation, polite and worked to finish job in good time.
I have already recommended this to my sister in-law. She is having her shower done in November.
The situation is being handled by admin.
The whole process
I like the product.
Price, language issues, minor finish issues
Great experience. A fine finished walk in shower, the company was very communicative at every step, including fine measuring and exact fit to the window trim that borders the edge of the shower
See our comments below under "Testimonial".
Overall experience was smooth and professional
The installers were very good aside from their limited English. One thing is that there was some rotted wood on the one corner near the outside of the basin. I mentioned this to the installers and they said it's OK. I removed the rotted wood and dried it out and applied special epoxy to consolidate that area. Now I will fill in the area that was damaged.
See other comments. Still waiting for my glass doors to be leveled.Install 9/21. Field Mgr adjusted but dropped door leading to dragging. Installers were supposed come back 9/22 at end day.No show. Was supposed call next day.No call.Showed up 9/25 with 15 mon notice. Adjusted outside door, but did not correct inside door when showed them difference in space at bottom glass in middle and at wall. Area Mgr was supposed come check himself and has not responded to 2 emails. Inside door yet to be adjusted 2 wks after install.
But
I am so pleased with the way my shower turned out. From my sales rep to the installers the professionalism they showed was exemplary I have to admit the initial cost threw me off but after I saw what this install entailed I understood completely. My shower is beautiful and I would definitely recommend your company.
They were wonderful to work with.
Installation crew was on time professional neat and did a great clean up finished in 1 day
Quality product, expert install.
Easy process. Professional and did a great job installing
The product is of high quantity. The installation was done perfectly by two intelligent young men who worked very hard from 8 am to 6 pm. They were back working at 8 am the following day.
Communication is lacking and no one gets back to the customer in a timely fashion. Also, getting everything that was promised still hasn’t happened