Installers came unprepared to my property.
I was satisfied with my interactions. I
Professional. Crew attetion to detail of every aspect of the job from installation to clean up
Product is good quality, but the installation crew was the best. They made the experience worthwhile.
Price, product quality, knowledge and professionalism.
The installers were very polite and respectful.
My overall experience with Renuity was fantastic. From filling out the online questionnaire to getting a callback to schedule the salesperson was almost immediate. The salesperson was on time and so easy to work with. He answered questions and was very personable. The installation crew was efficient and on task and left everything clean and neat upon project completion.
The installation was quick, 4.5 hrs... The installation crew, 2 men, were courteous and asked for our input on shower head, shelf and foot rest locations. Ours was a very clean installation. They used a ton of drop clothes. We were asked to give the installation a final inspection before they rapped up and departed. Over all it was our best renovation experiences to date. We would definitely have them back.
The entire experience from sales visit to supervisor check in to install to follow up was terrific
The crew assigned to my installation was knowledgeable, accommodating and worked well together. They were courteous and helpful in every way.
The installers were Fantastic team. Very focused, hard working, knowledgeable and very professional.
Service was outstanding
Told us to expect 10 to 12 weeks before installation, so mid to late October
They were done and installed within 6 weeks. We couldn't be happier
Great team, called and kept us informed all along the way. I had 1 concern after the installation and they were quick to make sure everything was perfect. Thank you for under promising and over delivering. You were great
I am so pleased with the quality of the installation of these windows. Matt and Kevin were so careful and thorough in covering work areas and cleaning up afterwards. The windows work perfectly and the finish work is far better than the installation I had 8 years ago. I couldn’t be happier with my new windows!
Responsive, on time, courteous and cleaned up after themselves.
Better communication between different personnel and customers.
The installation was flawless and FAST! Love my new walk-in shower and toilet - I can really utilize my bathroom now! Very pleased.
Installers worked hard and were as careful as possible in a small space. Did a very good job.
Renuity went above and beyond to make my parents satisfied with their shower installation.
Manuel is professional; he is courteous, asked for our opinion, pointed out and addressed concerns. He was on time and kept a clean work area. He reviewed the work performed and paperwork at the end.
There were a few issues with the installation but they were all addressed and corrected…
so far the experience has been a nightmare, i need to be contacted ASAP
The product was very good Renuity is a very good company stands by there work. Had some issues and Renuity is on it.
I was pleased with the whole experience and would definitely encourage you give them a try.
Beyond happy with our awesome new shower!!
They did quality work on the timeline they said they would do it, at the price they quoted. With no last minute add-ons.
Just the cost. It was too expensive to recommend to others.
Carlos and Edgar and Alex were efficient friendly non intrusive. They got the job done did a very, very excellent job.
Fast and good installation
Multiple problems. Multiple issues. Multiple phone calls to multiple people. Service people who caused problems. Supervisors who weren’t accountable. Never ever have we dealt with so many people to complete a project.
The installation process went as described. No surprises
The work crew tackled the replacement very well. They were respectful and kept me informed as the work progressed.
Efficient and professional. Installation went very well. We are very pleased with our new walk-in shower.
There were 3 things we weren’t happy with.
1. I asked for (and thought I was getting) a teak seat. Not plastic composite.
2. Your installers didn’t speak English, and only one knew what he was doing.
3. We told them to be careful removing our expensive basco shower tub door. They tossed it on the truck.
The sales rep Mike was phenomenal. He was patient, informative and made the process easy. The project manager and installers were kind professional and friendly. Highly reccomend Renuity!
The entire process from start to finish was top tier professional!
I highly recommend, every one was
professional and hard working people
and aiming to please!
The sales team always let me,know what they were doing
The shower installation process was horrible. The team struggled with the installation and everyone seemed like they didn't know what they were doing.
I would recommend them to anyone. In fact I already recommended the installers to one of my neighbors.
The information on how long it would take was not disclosed
I was not impressed by the pressure displayed by the salesman.
We interviewed four separate companies, and renuity was the best all around by far. I would recommend them to anyone any day.
The best thing about your company was the friendly and knowledgeable staff
The sales person was knowledgeable and the product is very good. There were some issues with my custom windows, but they were upfront about it and everything got installed eventually. I am very pleased with the quality of the product and the craftsmanship and respect of the workers for my home.
Workers need better communication. For example, they would disappear for an hour and not bother to tell me that they were driving to the hardware store to replace the light bulb that they broke in the bathroom OR that they were eating lunch.
Installation was quick and the quality was top notch.
poor workmanship,i need resolve to this matter has been very stressful for a 80 yr. old widow
I was very pleased with the process from beginning to end
Sales rep explained pros and cons of the type of windows we were looking at making our decision easier.