The finish work was horrible. Broken stucco, caulking horrendous - slopped on with no definition or concern for aesthetics.
I had a problem with the fact that no one could speak English. In the beginning there was a guy who spoke English, but he did not stay after the initial beginning of the job. After he left, communication was impossible. I did my best to try to communicate but was not successful. The caulking job was not satisfactory. Even after they attempted to make it better, it still was not satisfactory. I personally used to do caulking jobs, so I know how it is done and know how to do a good job.
From the first person I talked to at the Home and Patio show to the last person that signed off on the job, I have nothing but praise for their knowledge and professionalism installing my sliding glass doors. They showed up on time and kept us informed of any problems. The quality of my doors is super. We are very happy with their product.
Very
Everything went as promised: sales, install, follow up. When they told me they would be here they were here. That in itself is unusual these days.
The staff and Rep was very Professional
Very professional. Answered all my questions. The windows were replaced and the work was flawess. I was very impressed with their expertice .
The whole process was easy! They took care of permits and the HOA. No headache at all.
Quality of material is excellent.
They are very courteous and professional
every step of the way from the sales with Mark, to the measurements, the installation everything was top notch!! Bartolo the field manager was very hands on and totally involved every step of the way! I've already referred 2 customers. Best customer service from start to finish on any project I've ever had done
They did a wonderful job installing my door and I’m happy with it
Window is still not completed. I paid in full but alas you did not complete the job makes me sad.
I seldom ever rate a homeowner experience as a 10.
I would absolutely recommend Renuity to any of my neighbors and friends.
Was highly satisfied with the salsman and the team as a whole. had a couple small hiccups on our side and theirs that was corrected quickly. HOA stuff on our side. Install team forgot to bring the little cover pieces for the screw holes but cae right back took care of it.
Skilled installation crew. Did a great job.
Great service. Great communication
I have one more bath to remodel.. 2out 3. I have no complaints at this time
I would prefer to save comments until the job is complete.
Had a great experience every step of the way and the team kept me updated and communicated effectively.
Great quality, professional installation, employees that cared.
From the beginning informational meeting with Savannah, to the sales meeting with David, on to the install and completion—we were very pleased and glad we chose Renuity.
Better Communication.
No surprises, professional staff.