Service after the sale. When they want something they are easy to find. Perhaps having more than one contact would be a good idea.

They showed up on time, very professional and courteous. Cleaned up nicely when finished.

Although I am very satisfied with the finish product, the price is not quite affordable to all people in my opinion. I believe for our needs it was beneficial to have it done in one day. Which is why we decided to go through with it.

Professional Responsive Honest Took care of everything for me.

The salesman was very informative w/o being "high pressured".

this is subjective and relative to budget. I can recommend all day long but in the end, if they cannot afford your windows, they will not go with you. 90% of the people I know who have new windows went with the lowest cost windows. I wanted a bit more so went with you.

Professional people, everyone.

Communicate.

Installers were able to come a little sooner than originally scheduled. They showed up on time. They were friendly, courteous, and informative. They finished well before the end of the day, and did a very professional job. They cleaned up after themselves, inside and outside. A very good experience with both product and service.

Workers were bee professional and explained everything to me.

Sales rep was helpful in explaining the options and process. Install team were professional and efficient

To expensive

Great windows. Improves look of house. Much better insulation

Installation was done well and included restoring stucco to original condition as well as painting to match original color.

Just a very long wait, about 3 months.

They were very easy to work with

I love how easy it was to meet with them and pick out what I wanted so when they got here, it was a one day job and it came out exactly like I wanted.

I’d highly recommend

The quality of the product and the professionalism of the crew.

The cabinets look great, and we're very pleased with the final results. Although the process took a little longer than expected and required a second visit to complete the job, Renuity was responsive and made every effort to ensure everything was done to our liking. We appreciate their dedication to customer satisfaction and would recommend them.

I was very pleased with the installation job by the team that installed.

Good all round experience

We had our front windows replaced by FHIA who from what I understand merged with Renuity which is why we chose this company. Unfortunately for Renuity, they did a wonderful job so our expectations were apparently high. I laugh because my husband Ron was upset that not all screens came with the first installation. They came out and installed them without our knowing. Easy fix. The front window installation, they maybe made one nick in our dry wall. Unfortunately, the first Renuity installers that installed the back windows banged up and damaged every window they worked on. As I told Chris, they were very nice and respectful, but just didn't have the finished quality we had gotten with the front windows. My husband has sanded and restrained all the sills that were scuffed, knocked and damaged. The kitchen windows hurt the most. They damaged the drywall on a middle support of our bay window and just slapped some drywall mud on it... My husband has sanded that. Now I need to paint it. The kitchen is painted and then coated with a glaze, the glaze is no longer available. I haven't touched because I fear it is going to look like an eyesore when I am done.
Also, I'm laughing over the screens again... Our back bedroom window came in 10 inches too short so we had to wait for that another month. A window in the living room had a row across the bottom of tiny scratches, which was brought up with the first time Renuity came out for installion. Chris came to check this job with the installation of the back bedroom window. He said he would order a piece of glass for the living room windows and actually ordered a new window. Thank you!
So appreciate that <3 Which took another 3 weeks, still laughing at the screens from first installation with FHIA. Chris also offered a gift card of $100/$200 to help ease for the inconvenience - and at this point we aren't actually expecting that to show up, though it is what motivated me to fill this out. And my husband and I are laughing (wink) over that too. . .

Very professional, extremely nice and a fantastic job

My girlfriends could’n wait to see my tube. I had been telling them all about . I was very impressed and pleased with the workmanship.