The work and product is great but the cost is very pricey.

The professionalism of both sales & install. From signing the contract to complete install was 2 days!

Arrival: On time. Estimated time for installation: Right on target.

Clean professional on time

Quality materials and excellent craftmen

Very Good job done in both experiences with your services. The prompt response is valuable. Not waste customer time.

There was a problem with communication, the installers spoke very little English. I had questions I couldn’t get answered.

The team at Renuity was professional, clear with their communication, and handled the installation smoothly. Very happy with the quality of the work and the overall experience.

Professionals love the walk on tub

We really like the finished product. Josh was very good to us. He kept us updated on what was happening with our order and installation. He took care of issues with installers. There were two or three times the installers arrived and good not complete the job because they either had the wrong parts or missing parts. In hindsight, I would have had a professional painter come in and just paint the cabinets. I had hoped that for the delays to reorder the right or missing parts, we would be given a reduction in the cost for the job.

Very professional and quality product but the cost might be a referral factor. M

Clean, precise, professional

I felt so comfortable and confident with Savana when she came to my home and that’s what made me move forward getting new window

Everyone we have dealt with has been very polite and dependable. They listened.

The product is great and the installers were quick and efficient and knew what they were doing

Product is a step up in bath/shower Reno.
Installation crew was terrific.

The installer was professional and did an exceptional job. Also, when I called with a concern they sent a representative out immediatedly to review my concern.

The sales people were great. They came to our house to discuss the plan right from the beginning. The plan was executed for the most part as expected. The gentleman who installed the shower, Dimaryis was great. He answered questions we had, he was congenial throughout the installation. When it was discovered that a piece of the shower kit was missing he was able to find one and installed it immediately! As time has gone by over the past week, I have found a few things in the shower that need to be addressed.

First, there is a chip on the seat connected to the wall. It’s very sharp and needs to be addressed.

The seat also has what I thought was blue glue or some sticky substance that seems to be seeping out. A friend of mine thinks it's blue plastic that is stuck between pieces of the seat.

Finally, there is a window in the house that is part of the wall of the shower. Some plastic or plastic like pieces were glued around the window. It looks a little messy and part of it looks to be crooked. I hope someone can come out to my house and see what I see and fix these issues.

Everything was explained to me.

I appreciated all the updates .

They did a good job completed the work as promised and and always available to help

financing / lack of communication between customer and financial institution

Very satisfied. Lucas and Christian did great job with installation. Keep me updated on process as the day progressed. Shower looks awesone

At every level everyone did exactly as promised. The whole process was quick and seamless.

The workers were kind and respectful