Communicating better on final time line for installment.
Oh yeah, I'd recommend this company in a heartbeat. I was very satisfied with communication and the install.
We are very happy with our walk-in shower. Both the Renuity sales and installation personnel were professional and friendly. The removal of our old garden tub and the installation of our new walk-in shower were done in a day. Choose Renuity. You will be glad you did.
Workers were timely and professional. The clean up of the work site was amazing. They never stopped working until the project was done. I did address one concern and the matter was resolved quickly and efficiently.
They got the job done fast and it looks great plus cleaned up the mess. Love it
The professionalism of the two young men that did the installation. Ivan and Harold. we’re here for two days. They were meticulous about everything they did. Each day when they left, the kitchen was cleaner than I have ever seen it. They take great pride in their work and it shows.
The professionalism of the worker that did the work. Everything is excellent quality. Would recommend them to family and friends.
The crew was professional & left everything clean.
Excellent service
The guys did a super job and were wonderful to work with. I would certainly recommend them for their work as well as professional and pleasant personalities. Highly recommended by me!
Timely delivery and installation. Installation crew was considerably cognizant of keeping inside of home clean, not disturbing us as much as possible. Installation completed in one day. Chris kept us updated as necessary and was great answering and returning calls. Great company to work with.
Guys was really nice and quality work they did was awesome.
Quality
MaxHome definitely gets a thumb up. Dean, our salesman and Trey our installer were both very knowledgeable and most helpful and it really is finished in one day. we love our new shower. Thank you.
They did a very good job putting in the windows. Clean-up was very good.
The installation went well! The installer was very professional and considerate.
Had some problems with payment but it was resolved.
All of the representatives of the company communicated clearly and followed up on whatever they said they were going to do.
Everything they told me about the installation process turned out all to be true. I got a play by play call before the work started
Very pleasant and professional sales and installers. Product sublim, never thought the difference was going to be so noticeable.
Courteous & professional
Happy with the product and a job well done!!
The installation was performed in mid-November, but not completed until Feb 16 despite repeated appointments and commitments finish it. We chose this company, and paid a premium price, because of our perception the company and product were superior. The door may be superior; however; we consider the professionalism of the company to be in doubt.
Sales and install were wonderful . Great people!
We would absolutely recommend without hesitation. Our experience from start to finish was excellent.
The installers did very poor work and left the inside of the frames all beat up and gouged. They did come back and fix everything, but it left a lot of painting for us to do. The outside had damage as well and the caulking job was really shoddy. They came back and did this. We also have one window pane that has a crack that we are waiting for to be replaced. Also, there is a corner piece missing where the window is lifted upwards that was supposed to have been brought out and we are still waiting on it. When we bought the windows from our salesman, Mark Hendriks, he ensured us we would have a quality product and quality workmanship, and I'm not sure we received either. The windows don't seem as high quality as the ones that were replaced. I thought Mark said he would be out the day of installation to check on the project, but we didn't hear from him or see him since we were sold the windows.
At Sam's Club I mentioned this to one of your sales representatives last week and she said she would let management know about my concerns and have someone contact me, but I haven't heard back from anyone yet. I was led to believe that the service and quality we would get was better than from any other window installer and I don't feel that is what we got for the amount of money we paid.
Kept me informed during process, listened and addrerssed my concerns, installation was top notch yielding a fantastic finished product.
Great job overall. Courteous, on-time, professional in every aspect
Most perfessional company I have ever hired.
Team was very attentive and did a great job!
The team that I dealt with was awesome, they came in done their job and left everything to me above standards. I'll recommend them to everyone every time.
Great customer experience. My salesman Tiago was great to start. He set me up right and then Randy and the sweet lady in the office was great to line up my install and we’re good communicators. Pedro and his install team were good on there timing and were able to get all 8 windows installed in one day which was great. Then Randy lined up the inspections and I’m now all set with 8 strong windows! Thank you! 10 for everyone
Exceptional service during the entire process
The gentlemen were polite and they cleaned up everything
Excellent work
Very good quality windows and excellent installation.
We are well pleased with the windows and Renuity. The work was done throughly and completed fully. I want to especially say that Randy, the overseer of the project was more than helpful thru the whole process, answering all our questions and going out of his way to see that the work was done well and to our wishes. We could not be more pleased with the windows and your company. Sincerely. David and Libby Hall.
From day 1 very professional and knowledgeable from sales to day of installation also very good communication from everyone involved.
Professional operation from start to finish.
The whole project was professionally ran from start to finish.
I also have windows and doors with this company. The great thing they will always address any need beyond installation.
I was extremely pleased with the results of my shower makeover!He arrived on time and in 8 hours,the work was completed.There was a little damage done to my adjoining wwas but early the next morning another worker arrived to repair the damage including paint.Thank God,you have made me proud again of my master bathroom!!
Customer service as well as the workers. They showed respect for the home and cleaned up after themselves. They worked fast no delay.
They were very professional and cleaned up well along with doing a great job installing the windows
Great service
Timely and very professional instalation. Excelente materials.
they knew what they were doing
Office staff followed up and were very professional.
Renuity made the whole process easy, comfortable and pleasurable. From the sales presentation to the measurements to the installation to the final inspection, it all flowed seamlessly.
Their service, installation, cleanliness and timeliness were excellent.
Excelente service, very professional, clean, on time, good communication