Everything, fantastic company
The quality of the cabinetry is spot on and beautiful.
The installing by Allyn and Elizabeth was excellent. They are perfectionists and very professional.
The only difficulty has been noted with communication between the operation team and the installation process. This in turn lead to communication flaws to us.
Good processes from Marketing to Sales to Engineering, to Project Management to Installation. Very well defined and seamless.
We have been telling all of our friends and describe the quality service we received when our doors were installed
My experience from the knock on my door to introduce the services of the company to signing the completion order confirmed my choice to go with Renuity was a most fortunate decision. At each stage my expectations were exceeded by cultured teamwork. That stellar process is directly connected to the enjoyment of my new door. There are names & faces reflected in its beauty & functionality. Thank you Team!
The initial quote was $8K higher than what I eventually paid. SMH that's not great business.
Well done job.
Very responsive and communicative. Unfortunately, two of the windows they were installing were measured incorrectly. They were quick to re-order and keep us posted on their progress. Their follow up is phenomenal. We are very pleased with the installation and cleanup.
Employees work very neat and Good job done.
workers MUST speak english
The whole thing was almost painless. They got the permits, called every so often to update us, installed windows without a hitch. Minimum of dust because there was a square covering inside the house. Installers were efficient and polite.
The entire process went smoothly from the initial consultation to the final cleanup. Every step of the way was professional, efficient, and stress-free.. Very happy with how the work turned out!
No sé los recomiendo a nadie .
We would definitely recommend this company for hurricane windows. I feel my home is much safer now.
Yes, I would recommend Renuity
False advertising and people that didn't speak English.
From initial contact with Renuity (formerly FHIA) at BJ's, to the in-home visit, to online and phone conversation, professionalism was paramount. We were kept fully informed through-out the process and advised of accurate lead times, setting realistic expectations. It all went flawlessly. Our questions were always answering quickly.
The installation was clean and so well done.
The crew we're excellent. They install the windows in the short order. They were friendly and cleaned up after themselves. The job looks great love it
Workmanship was outstandingy
Quality,professional job well done
Every aspect of the project was complete as it was described by the team from Renuity.
Quick, easy transaction. Able to meet our needs and compressed schedule
We requested to change from paying credit to cash. This was asked during the the final installation since the one of the cupboards doors was short. The bottom part of the floor below sink was wood..
Honestly ~ Very overpriced maybe worth $10K but not $16k
FHIA had a good reputation so we went with Renuity since it was the same people.
Loved how they got in and out efficiently. They stayed focused and cleaned up after themselves .very pleasant installers. Ivan and Harold.
I recommended the company to some of my friend but many shop for a better price.
The crew was on time and got right to work. They were very professional and did an amazing job in the installation. The only improvement that I would recommend is on the cleaning after they were done and better communication when they have to alter any previous structure. We had aluminum shudders previously and they cut off the all the bolts to one of the windows without considering to consult me first and I was present throughout the installation. I didn’t notice what they did until after they left. Additionally, the first crew I had about 3 months ago did a great job cleaning up all their mess after the install both outside and inside and explained to me any alterations done to the structure that was unavoidable during install.
Very professional, very friendly and they were so careful not to make a mess i mean they cleaned everything up when they were finished and my windows are beatiful my neighbors are all giving me thumbs up and said they live my new windows
Staff was professional and kind. Amazing customer service.
Friendly prompt service. Easy to reach and calls back. Aim to please.
The entire process was very professionally handled. The confirmations, follow ups and service was exceptional. Overall a very successful project.
We had a wonderful experience with them, they places a new sliding glass door for us and did beautiful work! We are very pleased with them!
I call for assistance.
And it took 3 calls. I had to take it
Further, in order to get an answer too my question.
Told me you were Jacuzzi. Also offered me a financial package supposedly one year no interest and no payment for a year because I knew that’s what Jacuzzi offered. Then when the job was done a financial institution called and said my interest started that day. Not giving me a chance to do a payment before paperwork came . I’m not happy with this at all!
I really don't like suggesting services
Everything went smoothly. Someone was in touch with us to keep us informed every step of the way.
Outstanding customer service 🙏 😎
Be prepared have everything together
Great job overall!!
Installers were very efficient and respectfully took care with my home.
We have used this company for 2 projects. Very happy with the results! I have recommended them to my friends.
Great people , quick to response and support any issues that might arise
Manager communicated with me through the whole process, waiting for the window to arrive, installation and final inspection. Workers left the area clean when finished working.
The change over created issues with timing. I also had communication issues with the young men who initially came to work the project.
I will recommend your company to my friends.
The windows were installed faster than expected. The installers were very friendly. Any time we had a question, they were quick to respond and keep our confidence at a very high level. Even when I accidentally caused an opening in the caulking, the installer came out on a Saturday to correct it before the inspection.
I would really give them an 11 or 12 for their sales and service.
Quality of materials and installation par excellence. Sales team, not so much