Salesman and installer were by great.
I am very happy with my new windows and sliding glass doors. We hardly hear outside noise, and I think my AC bill has improved. Although, I am not happy that my tiles and wood floors were damaged, I appreciate the fact that Diego responded to my concerns and worked with me and Renuity has reimbursed me so repairs can be made. I think they are a very reputable company and take care of their customers.
Excellent service - from Sales through installation!!
Everything was perfect from start to finish
The installers were professional and responded promptly to any concerns.
The installers did not check that the window actually worked after it was installed. The county inspector discovered that the window would not stay open and it needed a new part. It took 1.5 months for the new part to arrive! Plus Renuity's contract specifies that final payment is due after installation, but before inspection. So they had our total payment for 1.5 months even though the windows did not work! While waiting for the new part, communication was very sparse as to the status of when it would arrive.
YOU ARE TREATED LIKE FAMILY VERY FRIENDLY AND PROFESSIONAL
My experience dealing with this company is pretty much match my initial company background check from the web before contacting this company.
Excellent information provided about the process and Good work with the installation.
Tell the homeowner the truth about everything that will happen with replacing the windows and repairing the frames afterwards. You either need to have a professional stucco repair person on staff or a professional stucco repair company that you work with that can repair the damage that your people do to window frames back to its original state and matches the current stucco on the home. Not telling the homeowner that you are not a stucco company after you have already done the damage while replacing the windows. Quit telling the homeowner that the windows you are installing are Pella windows when they are actually windows from a company Pella just purchased. Not windows Pella has made for years. This is misleading!
I definitely recommend Renuity for all services and projects!
Great work, timely
great job
We love our new windows the experience was wonderful from start to finish we highly recommend Renuity.
I highly recommend Renuity to a friend or family member because they will receive an excellent customer service. Team profesional, communicative and punctual.
They did professional work and helped with ideas to improve looks and function
Very professional and good manners
Impeccable installation!
Great job, reliable.
Very good service. Lots of up-to-the-minute updates and great customer service.
Great experience from start to finish. The new windows look fantastic, and the installation was completed professionally and efficiently. The crew was friendly, knowledgeable, and left everything clean. Highly recommend!”
Already have recommended
I am very pleased with the work
The project was handled professionally from start to finish. Excellent quality and communication!
I have already recommended them to friends
Everyone involved from original salesman Brian, to field manager Matt and installers Ivan, Alan and Harold were excellent professional and personable. Answering all our questions. Cleaned up after themselves and an enjoyable to work with