The price for the product and installation is very impressive! I already recommended you to a friend and he’s already had his countertops installed by you guys.
The product is beautiful, but the installation is shoddy.
While installing the countertops, the crew made a decision that I should have been asked if I wanted. The decision was to leave a 1/4 inch gap in order to level stone on a small cabinet (~2 ft square next to a stove). That decision made the drawers uneven the the countertop (no longer parallel with one side a 1/4 inch taller, very noticeable). I would have told the installers that in this case that a 1/4 inch slope was better than a countertop uneven with the top drawer, and I would have been happy to sign a waiver or statement saying that is what I wanted (I should have been asked, and it should have been pointed out to me the problem before placing and gluing everything together). To fix this would require taking out upper cabinets, taking granite backsplash down, removing granite countertop, and leveling the stone or the cabinet by a 1/4 inch. Likely this process would have damage the wall and the cabinet, which would have meant weeks to get a new cabinet and construction to repair the gypsum drywall damaged.
I liked that I was informed of all the details. When all the people involved were coming to my home when they would arrive. What to expect. And all my questions that I had were answered. The video’s also were good.
I love my new kitchen countertops and backsplash. It all worked very smoothly Anthony who helped install the countertop was amazing and Justin who did the backsplash did an amazing job as well thank you.
The initial install date was Saturday 25 Feb and the job finished on Tuesday 24 March. They arrived with the sink hole cut 1” too big and a piece of back splash missing. I understand stuff happens and I am patient with that. what I'm not ok with was the incredible lack of communication and any type of guidance to rectify the problem. Any communication or resolution was one sided, no updates no nothing. Try living in a house and not using your kitchen sink for a week. Not knowing anything about the situation other than you paid several thousand dollars for this misery. I think you get the point, your company customer communication sucks, work on it.
We built a new house and of course had a few delays along the way. The customer service staff was excellent to work with. They understood and were very patient.
Beautifully installed, true to the name, with precision and detail.
I was amazed by the professionalism of this Company… from Steven’s first visit to the installation everything was as smooth as you could imagine. The communication via text messaging was fabulous with arrival times given within 15 minutes. Installation day was unbearable… in and out within 3.5 hours. I will definitely be using Precision Countertops going forward on all my projects.
I would recommend precision countertops to anyone wanting to upgrade and receive quality products.
While I live the countertops and everyone was polite, one of the countertops was cut wrong. This left us without a countertop and sink in out main bathroom for over 2 weeks.
Every step was well managed.
Efficient and professional. Excellent finished product.
Very professional and really know what you’re doing
Absolutely will do
Beautiful counter tops fast and on time
Everybody at precision was very professional from the lady in the office that we communicated with to the template guy that came out and the installation crew. They did a fantastic job and I would definitely recommend them for their part in the installation of the granite countertops. thank you for everybody at precision Countertops.
Such a great, easy experience. Now I want to redo every room in my house!
The countertops were installed without room for the fridge door to be opening, without pulling the fridge far from the wall.
We can highly recommend Precision Countertops. They provided us with a very smooth, trouble-free and very professional installation.
No surprises. Delivered as promised
I like the quick response and kind
The countertops are beautiful
Whole process efficient and satisfactory
Very professional and responsive through the entire process.